Privacy Policy

This Privacy Policy sets out the terms and conditions regarding the use of personal data collected by HolyMolyCasinos website https://holymolycasinos.com, hereinafter referred to as the “Company”) within the scope of relevant local and international laws. All users visiting the site are deemed to have accepted the terms and conditions in this Privacy Policy in advance. This policy also gives information on the processing of personal data. Please note that we can change or update the terms of this policy anytime we want. We will do our best to promptly notify you of these changes. However, please note that by continuing to use our site, you will also approve the latest version of this privacy policy.

What is the Personal Data Collected by the Company?

Within the scope of relevant international laws, the personal data collected by the Company are as follows:

• Device information: Information about the devices that users use to benefit from the services on the site.
• Demographic Information: Date of birth, age, gender, preferred language, and similar data.
• Usage and Contact Information: Usage and contact information are collected through various technical methods.

The company undertakes to store and use this personal data in accordance with the following principles:

1. Compliance with the law and honesty rules.
2. To offer accurate and up-to-date content, when necessary.
3. Due to legal obligations.
4. To be kept for the period required by the relevant legislation or for the purpose for which they are processed.

We respect the privacy of our users and undertake to comply with the provisions of the European Union Data Protection Regulation. We have made it our principle to protect the privacy and personal information of users visiting our site. Our main purpose in collecting your information is to improve the service we offer you by complying with local and international laws.

How Do We Collect Personal Data?

Cookies and similar techniques are used to collect personal data. You can think of cookies as small text files that are required to use our website and are temporarily stored on your hard drive. A cookie file contains a unique identifier and some of them expire when your website session ends, while others may remain on your device for longer periods of time.

There is no single type of cookie. First-party cookies are placed by us and can only be used by us. However, there are also third-party cookies, which are placed by third parties whom we collaborate with. For example, online casinos we promote may place cookies on your device(s) too. In addition, the website you visit by following a link on our website may contain additional cookies and identifiers. We are not responsible for these third-party tools and services that collect personal data.

The cookies may contain information about your device's operating system, browser, fonts, IP address, and more information. In this way, your device can be re-identified for marketing purposes or for personalizing your content.

In addition, you may voluntarily provide us with your personal information. For example, if you subscribe to our newsletter or send us a message, you are sharing your personal information with your own consent. The content and scope of information we may collect in this way may vary depending on the method you use. However, in any case, the data collected in this way will also be used and stored in accordance with the principles outlined in this policy.

Purpose of Use of Collected Data

Data collected from users are used for the following purposes:

• Contact Information: Internal evaluation, communication, obtaining potential customer information, promotion, analysis, complaint management, managing customer satisfaction processes, marketing, advertising, research, event notification, conducting operational activities, measuring service quality, audition, service optimization, KYC, marketing, advertising, fraud detection.
• Demographic Information: Promotion, internal evaluation, analysis, communication, development of after-sales processes, and business development.
• Usage Information: Marketing, sales, advertising, audit and control, risk management, development of after-sales processes, business development, internal evaluation, customer portfolio management, after-sales services, measuring and developing service quality, communication, complaint management processes, execution and development of operational activities, recording, problem/error reporting.

Your Rights

You always have the right to object to the processing of your personal data. We will stop processing data unless our Company can prove that there is a justification that needs to be protected and override your legal rights, or unless the processing serves the purpose of exercising lawful claims.

If you have given your consent to the processing of your personal data, you can withdraw your consent anytime you want. Within the scope of the law, you can send all kinds of requests, complaints, and suggestions regarding your personal data to us, with documents proving your identity. Our contact information is available on the “contact us” page.

In addition, you can:

• Request access to your personal information. When you do, we will send you a sample of the personal information we collect about you.
• Request the correction of your personal information. If you believe that the personal information we collect is incomplete or inaccurate, you can request that they be corrected. Note, however, that we may ask you for proof in this case.
• Request the deletion of your personal information. We will delete the personal information we have collected about you unless we have legal grounds to justify otherwise. However, please note that due to our legal obligations, it is not possible to delete some information. Moreover, if you do this, you may not be able to take advantage of some features of our site.

You do not have to pay a fee for any of these requests. We try to fulfill requests within a reasonable time. To fulfill a request, we may require you to verify your identity and/or send us certain documents. You have the right to file a complaint to the competent authorities of the country of your citizenship about your collected data. Please note, however, that we are not obligated to enforce decisions made by these authorities if they violate international regulations. In any case, we recommend that you contact us before contacting a competent authority.

Storage Location of Collected Data

Your collected personal data may be stored and processed in another country where the Company or its affiliates, subsidiaries, or service providers with which it cooperates exist, in the same country or abroad. Regardless of the storage location, all necessary precautions will be taken to ensure that only authorized persons can access your data.

With Whom Is Your Collected Data Shared?

The company, excluding third-party information, uses personal data and new data obtained by using this personal data to improve the user experience (including improvement and personalization), to ensure the security of users, detect fraud, develop services, investigate operational evaluation, eliminate errors, and to determine user identities. It can also be used to verify and fulfill any of the purposes in this Privacy Policy.

In addition, user information may be shared for the purpose of authentication in accordance with the Laws on the Prevention of Money Laundering and Financing of Terrorism.

Retention Period of Collected Data

The Company will be able to keep the personal data it collects for as long as necessary for the purpose for which it was collected, within the framework of the conditions determined by this Privacy Policy and Terms of Use.