How Does the Holy Moly Rating System Work?
We are sure that at least once, thoughts of how we evaluate casinos have crossed your mind. We act as judges in the online gambling world and decide what sucks and what is worthy of praise. We tell you whether the casino should be avoided if you may want to consider spending some time there. We bear the responsibility for our decisions and try to ensure all the information we post is relevant and truthful, which it is to the best of our ability. The way we assess each casino aspect consists of many items, and we’re about to reveal them to you.
Bonuses & Promotions
When rating Promotions, the first thing we start looking at is the new player offer. The easiest part is to find out whether the casino offers a match bonus up to 100% or bigger. But when it comes to wagering requirements, that’s the moment when we gather around the computer like hungry lions gathering around their prey (yes, we’re lions in the business), and start thoroughly examining the Bonus Policy and the T&Cs.
Usually, while reading the wagering requirements terms, we find out whether the welcome bonus is withdrawable or not (in other words whether it’s “sticky”). In addition, we consider the presence of free spins, no-deposit bonus, bet/win limit, and comp points. The latter usually comes as part of the loyalty program.
Behind such words as “The customer support is fine here”, “The agents work 24/7”, etc. lies a huge amount of research. Sometimes, a casino doesn’t state whether its support is available around the clock, thus we contact the agents with the aim of finding that out. Besides the 24/7 availability, we consider whether the casino has a live chat, phone, email, or multilingual website.
User Experience and Design
The User Experience section must be mysterious for you. Really, at first sight, it appears that we just spun it out of thin air and added the section just for fun. But in fact, with User Experience, we consider game navigation, mobile compatibility, website design, and play modes (is it instant play or download-only?). If a casino looks cool, works well, and has all the important information at hand - it gets a perfect score from us.
Software and Games
You would be surprised, but in the Software section, we evaluate… Software providers (didn’t expect that, huh?). First of all, we look at the “big names” the casino has. Developers like NetEnt, Microgaming, NextGen, Playtech, and Novomatic get the “reliable and top-notch” label. After that, we consider the quantity of software providers and games. In the end, the casino should have enough slots, table games, video poker, and live games to get a positive mark from us. Otherwise, it doesn’t work out as well for the casino.
This section is as significant as the before-mentioned ones. A casino is not a perfect casino if it doesn’t offer e-wallets like PayPal, Neteller, and Skrill. Whereas the last two are quite popular among online gambling venues nowadays, PayPal is rare in comparison. Besides e-wallets, we consider whether the casino has credit cards, vouchers, cryptocurrency, and bank transfer among the list of banking options. Monthly withdrawal limits are another aspect we look at before returning a verdict. Last but not least is whether or not the banking methods are subject to fees.
Sometimes it so happens that a casino looks cool in all its aspects, but it can’t be trusted by any means. For this reason we have the Reputation section. Here we consider the license the casino has, its group (if it be trusted or not), the amount of complaints at other trusted online portals, etc. That said, before blacklisting casinos, we do a thorough check and examination of all player complaints.
Cash out time is what we consider to be a crucial aspect. While some casinos offer you to wait a couple of hours to get your winnings, others leave you in anticipation of your winnings for weeks or even months. To put it straight, the withdrawal time of 0-4 hours gets the highest mark: a 10, and if you spend a couple of weeks waiting for your winnings, then we reward the casino with the lowest mark.
The main difference between our rating system and the ones our competitors have is that we do care about the user’s experience. Whereas other trusted portals rate just basic casino’s facts, we evaluate online gambling venues from top to bottom. Moreover, we are strict guys - we can easily tell you which aspects of the casino suck. Now you know about our rating system, and we bet that you like it.
Updated: 13 Jul 2018