We don’t know what the name of Zulucasino means. Maybe “Zulu” is the name of some African tribe, or some Chinese dish. Whatever. This casino has many things to improve. For example, they lack info about the withdrawal limits and fees, the FAQ section is absent, the support service is not 24/7, and phone support is also missing.
The Welcome Bonus also could be much better. As of now, you will get a 100% match bonus, up to €250 on your first deposit, plus 100 free spins on top.The wagering requirements make this bonus almost useless. They are 35 times the bonus plus deposit. On the bright side, the free spins winnings are wager-free. Their game collection is also nice, with 300 titles from NetEnt, Play N’ Go, and some others.
- 5 language options;
- Live games are here;
- Can follow them on social media.
- No phone support and no FAQ;
- Limited live chat working hours;
- Lack of the banking info;
- The wagering requirements are too high - 35 times the bonus plus deposit.
Zulucasino is a brand-new casino on the gaming scene. It is licensed and regulated under the jurisdiction of Curacao. They claim they use the latest data protection technologies, but don’t specify what are they.
The website design is nice - the casino looks cool on wide screens, and you can see many colorful pictures on the top of each page. Speaking of the navigation, it is rather convenient, as all the links and buttons are located just where you expect them to be. There are 5 language options available: English, Swedish, Norwegian, Finnish, and German. Not all the information is easy to find, and they have no FAQ section. Nevertheless, they’ve already reached a level os some other casinos that are ten years on a market, such as Super Casino, launched in 2008. Zulucasino, at least, has an excuse for most of their drawbacks.
Customer Support: The support service is more or less okay. You can get in touch with the casino agents via email, live chat, Skype and follow the casino on Twitter and Facebook. However, the live chat working hours are limited (daily from 09:30 to 01:00), and they don’t have any phone number listed.
Banking: The banking options are not numerous but convenient. They include Visa, MasterCard, Maestro, Skrill, Paysafecard, and Bank Transfer. The pending period takes 24 hours. Speaking of the withdrawal limits, the casino doesn’t specify them.
Software and Game Variety
The game library of Zulucasino is not that big - they have just almost 300 game titles to choose from. However, what they lack in quantity, they make up for with quality, meaning their games are powered by the top-notch software providers. These include Play N’ Go, NetEnt, 1x2 Gaming, and some others.
Many modern casinos just forget about such a useful thing as a game counter. Thankfully, Zulucasino is not one of those.
The navigation is nice, as they proudly display all their providers and even show the exact number of games of each type. Many modern casinos just forget about such a useful thing as a game counter. Thankfully, Zulucasino is not one of those. So, let’s get back to the point and check out some of their game titles:
- Slots: Starburst, Aloha! Cluster Pays, Jack and the Beanstalk;
- Table/Card Games: Blackjack, Roulette, Pontoon, Casino Hold’em, Baccarat;
- Video Poker: All American, Jacks or Better, Deuces Wild, Joker Wild;
- Other Games: Scratch Ahoy,Hole-In-One, Triple Chance HiLo.
Mobile and Live Games
Live casino games are also here, and they are powered by NetEnt and Evolution Gaming. It means that you can try out several cool variations of Roulette, Blackjack, and Baccarat, plus Casino Hold’em.
Zulucasino also features a mobile version. It looks nice, works well, but the collection of games is twice smaller than in the full version. Anyway, you can take your modern smartphone or tablet and play their games wherever you are.
Bonuses and Promotions
The Welcome Bonus at Zulucasino is definitely not the biggest and not the most attractive one we’ve ever seen. You will get a straightforward 100% first deposit bonus, up to €250, plus 100 free spins on Starburst.
To make things worse - the wagering requirements are awful. You will have to wager the bonus and deposit amount 35 times. At least the free spins winnings are wager-free, but you can’t withdraw them until the wagering requirements for the bonus are met, and you have to use your free spins before playing with the bonus amount. We’d say that this bonus is rather unlikely to play through, and if you agree - you can try another casino with more acceptable bonus terms. We have two in mind, actually: Argo Casino and Platinum Play Casino.
The free spins winnings are wager-free, but you can’t withdraw them until the wagering requirements for the bonus are met.
Moreover, this bonus will be credited to your balance automatically. Of course, you can contact their support team and refuse it, but you will still have to claim another bonus - Loyalty Bonus.