The website looks pretty cool - no flashy pictures or irritating colors, just serious and elegant design. The navigation is good at games, but sucky at other options, for example, T&C’s - you can get lost trying to understand which category correlates with which rule, so damn inconvenient.
The casino is secured with SSL encryption, so don’t worry about your personal data.
Winmasters Casino is licensed and regulated by the government of Malta.
Customer support: Here is the drawbacks time. You may expect that a serious casino would offer around-the-clock support, but, unfortunately, the reality for this casino is far from the expectations. Thus, you can get help from the English-speaking representative on any day, from 09:00 to 22:00 CET. But if your English is not that good, you can count on the service only on working days, from 09:00 to 17:00 CET. You can fill in a contact form or take a look at FAQ section in case you want instant answers. The casino also has the Facebook page in Romanian language only, they post sports news there, but you still can message them.
Banking: they have a long raw of payment systems in general, but somehow there are 5 options in ‘Payment Option’ section for deposit, and one (yes, it is ‘1’) option for withdrawal - with Paysafecard. Hmm, doesn’t look like a choice at all. We hope this is just demo version and soon they customize more than one variant. They have a tricky thing - before you withdraw anything, you have to transfer your Casino Cash to the Sports Cash Account which literally means withdrawal as you lose all the promotions and bonuses after doing so. Then, get your winnings and run away before they complicate this procedure, too.
Software and Game Variety
Winmasters have games only from old fat providers - Microgaming, NetEnt, Betsoft, Play'n GO. The search bar is present, and you can also you can filter games by alphabet, by providers, and by popularity. The casino has ‘New Games’ section usually full and waiting for those who are bored. There are more than 400 games in their pleasure bag, and you can go for some of the following:
- Slots: Forest Mania, Agent Jane Blonde, 3 Kingdoms - Battle of Red Cliffs;
- Table Games: Hold’em, Stud Poker, Roulette, Craps;
- Card Games: Blackjack, Baccarat, Triple Chance HiLo;
- Video Poker: Deuces Wild, Jacks or Better, All American;
- Casual Fun: Soccer Safari, Crown and Anchor, Pharaoh Bingo;
With more than 400 games in their library, you won’t get bored.
Winmasters Mobile and Live Gaming
You surely can play on the go. You won’t have to download any applications, just click on ‘Mobile’ button in the upper right corner of the main page, and start playing.
You can also play live games here; there is classic fun like Baccarat, Blackjack, Holdem, Roulette. Live betting is available as well.
Bonuses and Promotions
After you register and make your first deposit (at least €10), you get a 100% bonus match up to €350. The wagering requirements are 30 times the amount of deposit and bonus. Have in mind sign up bonus winning cannot exceed the amount of €2500.
They seem to position themselves as intricate masters - if you win more than your initial deposit on bonuses, it goes to your bonus account which you’ll have to roll over again. Nice job, Winmasters, nice job to complicate everything that’s possible!
Also, they have ‘refer a friend’ option - you can get €10 if you get them a fresh player. Note, to get this promotion you’d have to be at this casino more than a month. There are not too many casinos with a bonus worse than this. Anna Casino is the one we can recall and yeah, we won’t advise you to claim a bonus there too.