We disliked Winbig 21 Casino at first sight. We can tell you how bad their website is, how their support “cares” about its customers, and so on, but what’s the point of these facts when the casino is blacklisted? Those bastards don’t pay out winnings at all! Still wanna play there? We don’t think so.
Anyway, if you have some time to spare, then we can elaborate on the casino’s details. First of all, the color gamma may really hurt your eyes - some texts are almost impossible to read! Secondly, there is no information about the license. We tried to find it, but we didn’t succeed. We asked the support team about it, but they only said “hello” and asked for our username. And that’s it, then they disappeared.
The navigation is more or less okay, but some sections are rather questionable. For instance, Terms and Conditions part is too short, it explains nothing! Actually, the only good thing about this website is that it is available in 3 languages. But this feature is not able to beat all those disadvantages which we described before.
The support team is available at any time, and you can contact them via live chat, email or phone. But, as we already told you, it seems that the support agents know only two phrases: “hello” and “what is your username?
We’ve tried to find something about security, but faced the same problem again - there is no detailed information about it. Security and Privacy section only says that everything is secure. But, frankly speaking, we don’t trust them.
Software and Game Variety
Winbig 21 Casino is powered by Rival, and its selection of entertainment is really poor - it consists of somewhere around 90 games. There you can try slots (Metal Detector, Goldenman, etc.), few table games (Baccarat, Craps and others), video poker (Double Joker, Jacks or Better, and so on) and several specialty games (Keno, Bingo, etc.).
Winbig 21 Casino Mobile and Live Gaming
There is a link to the mobile version of the casino on the top of the starting page. If you follow it, you can find there some recommendations related to the browser. Then, you can log in and play Winbig 21 Casino. Although we can’t even imagine a player who would like not only to register on this website, but also to play it on the go!
Live games are not offered here.
So now you have one more reason to forget about this casino and to start looking for another one.
Bonuses and Promotions
The promotions section of the Winbig 21 Casino website is awful. It provides only basic information about the bonuses, but it is not enough. We contacted the support team again, but the situation was the same - they were useless. Don’t worry, we have still managed to discover something about the welcome bonus. For instance, if you deposit at least €25, you can get a 777% bonus up to €3885. This may sound cool, but the wagering requirement sucks - you have to wager the amount of your deposit and bonus 40 times. Literally, ANY casino would be better than this one, so here we go: you can play at Titan Casino, Millionaire Casino, or Lucky Emperor Casino, to see how different a decent gaming venue is from this Winbig crap.