Updated: 20 Jun 2018
White Lotus Casino Review
White Lotus Casino seems to be stuck in the past. They opened in 2016 and that’s probably when they made their last site update. If anything, the “2016 copyright” inscription at the bottom of their starting page confirms it.
The casino supports only ZAR currency and has very low limits on the jackpot winnings. The support service is okay, but there’s no phone number available. As a new player, you will get a beckoning 300% first deposit bonus, up to R15,000, with the repelling wagering requirements of 40 times the bonus plus deposit.
Nevertheless, here’s a tiny reason for you to keep reading this review - White Lotus Casino has a small but diverse collection of the RTG-powered games for different tastes (though live games are absent).
- 24/7 live chat;
- No-deposit bonus available;
- No phone support available;
- No live-dealer games;
- Low withdrawal limits on the jackpot winnings;
- Only ZAR currency is accepted;
- The wagering requirements are stiff - 40 times the bonus plus deposit.
White Lotus Casino was established in 2016. It operates under the license of Kahnawake Gaming Commission. The casino uses 128-Bit SSL encryption (not the latest) to ensure you the safe-keeping of your sensitive data and fair play. Not all players are allowed to play at this casino, therefore be sure to check the list of restricted countries before starting playing. You can play right in the browser, or download the casino on your PC.
When you hear the name of White Lotus Casino, you might think that this website looks very delicate. Pff… just dull grey colors around.
When you hear the name of White Lotus Casino, you might think that this website looks very delicate. Pff… just dull grey colors around.Only their logo has something in common with the name, everything else is designed in black and purple colors, with neon lights here and there. You won’t find any amazing animations or bright pictures here. Since it’s an RTG-powered casino, their instant-play lobby is a typical RTG thing. At least the navigation is more or less fine.
Banking: Only one currency is accepted at this casino - ZAR (South African Rand). The list of banking options that are available for withdrawing your winnings is quite poor - only Skrill, Neteller, EcoPayz, and Bank Wire are available. It takes up to 2-3 days for the withdrawal requests to be completed. Speaking of the payout limits, you can withdraw up to R100,000 per week (around €6,000). What is weird is that the limit imposed on your jackpot winnings is 10 times lower - R10,000 per week. Talk about the logic.
Customer Support: The support service operates 24/7 and is more or less ok. Its representatives can be reached via live chat and email. Unfortunately, no telephone number is available. The FAQ section provides answers to only 15 previously asked questions. Let’s hope you have the same 15 questions or you’ll be diving into live chat land.
Software and Game Variety
White Lotus Casino is powered by the Real Time Gaming software only. The collection of games is not that bad, with many popular game titles (though the amount of games isn’t the widest ever - around 180 titles overall). So, the casino offers the following game categories:
- Slots: Aztec’s Treasure, Crazy Vegas, High Fashion, Loch Ness Loot;
- Jackpots: Spirit of the Inca, Megasaur, Aztec’s Millions;
- Table/Card Games: Blackjack, Roulette, Pontoon, Tri Card Poker;
- Video Poker: All American Poker, Jacks or Better, Loose Deuces;
- Specialty Games: Keno, Craps, Treasure Tree.
Mobile and Live Gaming
You won’t find any live games at White Lotus Casino. It would be better to find another casino if you come here to run games with live dealers.
The casino features a mobile version, which looks a bit weird, with many pieces of texts cluttered on the starting page. When you want to open the instant-play lobby, you’ll be redirected to dozens of other casino URLs first. The game choice is even smaller here if anything.
Bonuses and Promotions
To tell the truth, this casino isn’t the most generous when it comes to the Welcome Bonus offer. As a newcomer, you will be granted R300 free (using the coupon R300NEW) - a kind of a No-deposit Welcome Bonus. However, their promotional page tells us absolutely nothing about it. Their FAQ section says that no-deposit bonuses come with the wagering requirement of 60 times the bonus.
We decided to check their Bonus Terms and found some info only about the so-called Sign-up Offer Promotion. The promotion is valid for the first 3 deposits. On the starting page, you can find the bonus banner which shows how it works.
- First Deposit: a 300% match bonus up to R15,000 (around €900);
- Second Deposit: 250% match up to R12,500 (about €750);
- Third Deposit: 200% match up to R10,000 (around €600).
The match percentages and bonus amount are cool. The wagering requirements are unfair though - 40 times the sum of the deposit and bonus amount.
The Welcome Bonus seems to be cool, but the wagering requirements spoil everything.
There is another “Cashback” promo deal, according to which you can get a 100% cash-back bonus, up to R10,000 every day. The minimum deposit amount for this bonus is R1,000. The wagering requirements are not so horrible - the bonus amount must be wagered 30 times. And that’s all…