The support agents are fast, helpful, and they never sleep. They are ready to help you at any time. The welcome package looks attractive, because you can get a 100% bonus, up to €200, plus some spins on your first deposit. The wagering requirements seem to be decent (35 times the bonus amount), but this works only if you deposit via credit or debit card. If you do this via e-wallet, the wagering requirement will be 105 times the bonus!
WestCasino is licensed and regulated by the Malta Gaming Authority and the Government of Curacao. Just like Viks Casino, this one is also operated by EveryMatrix. Surprisingly, the design of the website has nothing to do with the Wild West, so don’t expect to meet any cowboys here. This casino has another mascot - Mr. West, a glamorous cartoony guy, with a cat.
According to the site, his main goal is to create an amazing gambling environment. Well, we hope so. The website itself is pretty convenient to use and all of the links are easy to find. The only thing is, that the site is available only in English. We don’t say that it’s a serious problem, we just like when a casino “speaks” several languages.
The support agents are at your service round the clock, and they are very fast.
Customer Support: The support service is provided 24 hours a day, 7 days a week. There are enough ways to get in touch with the agents: email, live chat, and phone. We tried the chat and got help in a moment. There is also a rather useful FAQ section.
Banking: You can use bank transfer, Neteller, Trustly, and some other banking methods. The first withdrawal remains pending for up to 48 hours, but the subsequent requests take less time once your account is verified. The weekly withdrawal limit is €5,000.
Software and Game Variety
There are over 450 games in total, and here are some of them:
- Slots: Blood Suckers, Secret Code, Space Race;
- Jackpots: Divine Fortune, Hall of Gods, Speed Cash;
- Table games: American Roulette, Casino Hold’em, Red Dog;
- Video poker: All American Double Up, Deuces Wild, Jacks or Better Double Up;
- Other games: Super Wheel, Scratch Ahoy, Flying Pigs.
WestCasino Mobile and Live Gaming
Mr. West is a modern guy and WestCasino is mobile friendly. You can play games right in the browser of your tablet or smartphone, no application is required.
We looked for live games everywhere, but didn’t succeed. They are simply not available. Let’s hope that Mr. West will add them soon.
Bonuses and Promotions
The welcome package of WestCasino looks like this:
- The first deposit - a 100% bonus up to €200 plus 100 spins on Guns’n’Roses;
- The second deposit - a 50% bonus up to €200;
- The third deposit - a 50% bonus up to €200 plus 100 spins on Reactoonz.
The minimum deposit is €20. The wagering requirement is 35 times the bonus, and the same rule applies to the spins.
The wagering requirements for certain banking methods are awfully high!
However, this refers only to deposits made via credit and debit cards. If you use e-wallet, you will have to multiply the standard wagering requirements by 3, which is 105 times the bonus amount!