The support service is not provided round the clock and the welcome bonus is just ridiculous. You can get only spins or Amazon vouchers as a bonus! The wagering requirements are disappointing too - you will have to wager your winnings from the spins 65 times. After you become a VIP, you will earn the possibility of winning a pizza! That’s amazing, but this promo can’t automatically turn this casino into a cool website.
Well Done Slots Casino is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission. The website has a pretty modern design, with a girl that looks like a teacher on the starting page. Well, such a mascot is perfectly suitable for their title, isn’t it?
If your account becomes dormant, your balance will be forfeited.
Everything looks more or less good, until you start checking their terms and conditions. Certain clauses look predatory and one of them is related to dormant accounts. Your account becomes dormant when you don’t log in for 180 days. When it happens, your balance will be forfeited, and this rule applies both to real and bonus funds. They also say that they will try to get in touch with you before doing this, but we still think that this clause is absolutely unacceptable.
Customer Support: The support agents aren’t ready to help you at any time - they work only from Monday to Friday, from 09:30 to 18:00. Before creating an account, you can get in touch with them only via email. The live chat becomes available only after you register. The FAQ also says that you can use WhatsApp, but the number is not specified. Wow, these guys are really sociable! We’re being sarcastic, obviously.
Banking: The list of banking methods includes PayPal, Paysafecard, Visa, and several other options. Withdrawal requests remain pending for 48 hours. The withdrawal limits are £1,000 per day, £3,000 per week, and £5,000 per month. To make your first withdrawal, you have to wager £100 (at least) in real funds.
Software and Game Variety
- Slots: 108 Heroes, Gonzo’s Quest, Agent Jane Blonde;
- Jackpots: Shaman’s Dream, White Wizard, Temple of Isis;
- Table games: American Roulette, European Roulette, Blackjack Pro;
- Video poker: Deuces Wild Double Up, Joker Wild Double Up, Jacks or Better;
- Bingo: Fair and Square, Lucky Stars, Glitz and Glam.
The lobby is a little messy for us. There are not enough categories and filters to sort the games. Fortunately, there is a search bar, but it can’t really save the overall situation.
Well Done Slots Mobile and Live Gaming
You can play Well Done Slots on the go, no problems. However, the mobile version has the same inconvenient lobby as the desktop one.
Live games are absent and even the search bar didn’t help us to find them. They are just not available. So if you are a fan of live gaming, start looking for another casino right now - this one won’t meet your needs.
Bonuses and Promotions
The teacher girl on the starting page says that you can get up to 500 spins on Starburst, as a bonus. Sounds cool, but the reality is a bit disappointing. This is how the welcome offer works: you register, deposit £10, spin the Mega Reel, and win something. The list of prizes includes spins and Amazon vouchers. Yes, 500 spins on Starburst are also on the list, but other prizes are not very inspiring. Amazon vouchers? That’s definitely not what we wanna receive at an online casino.
The wagering requirements are pretty high - you will have to wager your winnings from the spins 65 times. Moreover, this offer is not really a welcome bonus- you can claim it at any time. The only difference, is that you will have to deposit not £10, but £20. Before cashing out, you will also have to meet all the remaining wagering requirements, in case you have an active bonus. Sadly, 21Nova Casino is closed - their bonuses were really cool.
This casino has a great promo - you can win a pizza!
But one of their promotions is really cool - they have a so-called Pizza Club promo. You can win a pizza voucher every week! The only potential obstacle is that you have to be a VIP to take part in this promotion.