Updated: 15 Jun 2018
Vortex Casino Review
Okay, Vortex Casino won’t take you to the Yellow Brick Road, and you won’t see the Emerald City or the Wizard of Oz (sorry if we have just ruined your childhood dream). But it offers you games from Rival (around 200 titles) and a huge welcome package - a 300% bonus up to €3,000 on your first deposit. Although the wagering requirement sucks - it’s 35 times the sum of your deposit and bonus, There is also a withdrawal limit for your winning. The support team offers Live Chat, e-mail, and even a phone number. Oh, and we forgot about one more thing - this casino offers no live games!
- Available in 5 languages;
- A huge 300% welcome bonus up to €3,000;
- SSL encryption;
- 24/7 live chat.
- No live games;
- A tiny selection of games only from one Rival provider;
- The wagering requirements for welcome bonus are lame: 35xD+B;
- Unresponsive support.
We were surprised to find out that Vortex Casino opened only a couple of years ago, in 2014. It looks somewhat older than that. It’s not outrageously terrible, just plain and simplistic. The casino is licensed by the Panama Gaming Authority.
The game lobby doesn’t look too good either, and feels kind of awkward, with all those old-school drop-down menus and sluggish animations. All the necessary categories are there and you can even filter the games by features, like free spins or bonus rounds.
We were surprised to find out that Vortex Casino opened just a couple of years ago - in 2014. It looks somewhat older than that.
Customer Support: The website says that the support is available around-the-clock and you can reach them via phone, live chat, and email. We tried to use the chat, and we were very patient, but you know what? We didn’t get a reply.
Banking: The banking is pretty standard and supports a number of popular methods: Skrill, Neteller, Visa/Mastercard, Ukash, and more. The maximum amount you can withdraw at one time is €2000. If you win more, you will get your win in installments. Installments are paid every two weeks, and each of them will not be larger than €2000.
Software and Game Variety
Vortex Casino is powered by Rival software and includes both a downloadable client and an instant play mode. The overall number of games is not particularly huge - just under 200. Here are some of them:
- Slots: Dark Hearts, Diamond Dragon, Ten Suns;
- i-Slots: Wild Safari, Panda Party, Spy Game;
- Progressives: Money Magic, Major Moolah, Strike Gold;
- Table games: Roulette, Baccarat, Craps;
- Video Poker: Deuces Wild, Tens or Better, Joker Poker;
- Specialty games: Cast for Cash, Tiki Treasure, Keno.
They also have Bingo section in case you are interested in it. It’s not huge, but it’s there.
Mobile and Live Games
Vortex Casino supports modern iOS and Android devices. There’s no need to install any apps; everything works in your mobile browser. However, the number of games gets dangerously close to pathetic - under a hundred.
There are no live dealer games at the casino and we consider it a huge drawback.
Bonuses and Promotions
Vortex Casino offers up to €7,500 on your first three deposits. Here is how it works:
- The first deposit - a 300% bonus up to €3,000;
- The second deposit - a 200% bonus up to €2,000;
- The third deposit - a 250% bonus up to €2,500.
This offer looks really cool, but the wagering requirements are pretty high - 35 times the sum of your deposit and bonus. The minimum deposit amount is also above average - €25. And here is the maximum withdrawal limit - 20 times the sum of your deposit and bonus.
The welcome bonus at Vortex Casino is a 300% match bonus on the first deposit up to €3,000.
Besides that, they “reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular playing patterns”, where the said patterns are basically whatever they might come up with. So be sure to read terms and conditions for the bonus carefully.
While you’re at it, check out other promos as well - they change regularly. Now you can find some reload bonuses and cashbacks.