Virtual City Casino Review
Virtual City Casino used the same old website layout that we’re really getting sick of. When you enter their website, you’ll see what the word “outdated” means. Even before that, you see Lara Croft, so we’re almost willing to forgive them (but we won’t). This site is also overloaded with Microgaming titles, which is a promising sign of excellent games.
There are over 500 online games and slots in total, but unfortunately, this site shows its age when it comes to mobile or live titles. There no live games, and no mobile version. As a new player, you can get a tiny first deposit bonus of up to €50, with stiff wagering requirements to meet - 60 times the bonus. However, the whole welcome package can bring you up to €500.
Here is one more bad piece of news - they are part of the Casino Rewards Group which is famous for being unfair to players. We haven’t seen many complaints about this place in particular, but you’d better stay cautious anyway.
- SSL encryption;
- 15 years online;
- Over 500 Microgaming games;
- 24/7 live chat.
- No live games;
- Not optimized for mobile users;
- Outdated website design;
- Associated with Casino Rewards Group, which is far from reputable;
- Stiff wagering requirements on the first deposit bonus - 60xB.
You know, if we had seen this site in 2008, maybe we’d believe the hype. No modern design here, and it’s just the first example of what Virtual City Casino UK doesn’t have. At least it has a certificate from eCOGRA, and its website is secured with 128-bit SSL technology.
However, you can’t really relax, as Casino Rewards Group is known for many tricky situations including unstoppable spamming, confiscating player funds without any explanations, and not giving players their bonuses. This is a bad mark for trustworthiness.
Customer Support: They provide you with round-the-clock customer service. You can ask for help using their live chat and standard email communication. The phone support is also offered, but there are no numbers on the site - you can only request a callback via email.
Banking: The selection of banking options seems to be nice: bank wire, Skrill, Neteller, Paysafecard, etc. It takes 2 business days to deal with your withdrawal request. In case you are planning to withdraw an amount which is 5 times (or more) bigger than your total deposit across the sites of the Casino Rewards Group, remember that you won’t be able to withdraw more than €4,000 per week. Fortunately, this rule doesn’t apply to progressive winnings.
Software and Game Variety
We’ve got a healthy amount of Microgaming titles here on hand for you to play. If you love Microgaming titles, then this site is going to love you: many of their top titles are here, waiting for your exciting mouse clicks to tickle their buttons.
Microgaming titles are a real plus to this old dinosaur.
- Slots: Mad Hatters, Thunderstruck, Forbidden Throne;
- Jackpots: Cash Splash, Fruit Fiesta, Major Millions;
- Table games: Blackjack, Baccarat, Red Dog;
- Video Poker: Deuces Wild, Jacks or Better, Aces and Faces;
- Other games: Electro Bingo, Dawn of the Bread, Bubble Bonanza.
Mobile and Live Gaming
This is what we mean by being outdated. It’s coming to a point now - and it has been such for quite a number of years now - to have mobile versions of websites. Virtual City Casino mobile is not a thing. You’ll have to stick to your desktop for this one. You can still try to access it from your smartphone, but you will be simply redirected to another site, and that’s it.
There is no live dealer section on this site, either. We hope to see both a mobile version of their site and some live dealers in the future.
Virtual City really shows their age with a lack of live games and mobile compatibility.
Bonuses and Promotions
They definitely are not a home to big bonuses and promising promotions. As a newcomer, you can get a microscopic 100% first deposit bonus, up to €50, which comes with HUGE wagering requirements - 60x the bonus value. Freaking 60x! Holy Moly…
At least, you’ll get some more bonuses on your next 4 deposits, which will be worth €450 in total and must be wagered no fewer than 30 times. The website doesn’t even specify the amount of each of these 4 bonuses, but you may discover it after you download the software. Actually, you can’t even claim the welcome package before you get the software.