Updated: 05 Feb 2018
Virtual Casino Review
Have you ever tried the virtual reality glasses? That’s a pretty cool thing. Of course Virtual Casino has nothing to do with it. Except a single word in the title, that is. While those cool glasses can show you really amazing things, this casino looks extremely boring. And, unfortunately, too simple design is not the worst problem of this website - it has really bad reputation among other trustworthy portals. It belongs to Virtual Casino group (you see how boring those guys are, their casino has the same name as the group!), which is famous for slow payouts, failures to pay the winnings and problems with communication. Besides, the welcome bonus conditions are a true pain in the ass!
- Powered by RTG;
- 24/7 live chat;
- Mobile compatibility;
- SSL encryption.
- Few banking options;
- Bad reputation among other watchdog portals;
- No live games;
- Sticky welcome bonus;
- Shitty wagering requirements: 30 or even 60xB+D.
We have already told you that the design of Virtual Casino is far from being outstanding. But, at least, the navigation is fine - everything is so simple that it’s virtually impossible to get lost there. We also liked the colors - again, they are simple, but they won’t make you cry when you are trying to read, for instance, terms and conditions. Apart from this, the casino is available both in instant-play and downloadable format.
Customer Support: The website says that you can contact the support team at any time - the agents work 24 hours a day, 7 days a week. There are three ways to get in touch with them: live chat, email and phone. They even have a toll-free phone number. How caring! But, actually, it may take you plenty of time to get a reply. Or you may not get it at all.
Banking: Thanks to the casino’s name you may think that you can use any e-wallet to deal with your funds, but that’s not right. The list of banking methods is very short: Neteller, bank transfer, credit cards and few more.
Software and Game Variety
Virtual Casino is powered by Real Time Gaming, and here are the games you can try there:
- Slots: Dragon Orb, Gemtopia, Secret Symbol;
- Table games: Baccarat, Red Dog, Pontoon;
- Video poker: Sevens Wild, Pick’em Poker, Jacks or Better;
- Specialty games: Treasure Tree, Keno, Bonus Bingo.
Frankly speaking, the overall selection of entertainment is rather disappointing - it includes somewhere around 100 games.
“A bit more than 100 games - not very impressive, right?”
Mobile and Live Games
Virtual Casino does not currently offer Live Dealer games. But they are completely mobile compatible from any modern smartphone or tablet device.
Bonuses and Promotions
Virtual Casino offers a really crazy welcome package. This is how it works:
- You deposit at least €30 and get a 800% signup bonus. Sounds cool, but you will have to wager the sum of your deposit and bonus 30 times. Holy Moly! And the requirement can increase up to 60 times the deposit and bonus - this depends on the games you play. So please, check terms and conditions carefully;
- If you are unable to win and to withdraw with the previous bonus, you can claim a 100% cash back. The wagering requirement is 30 times;
- You can deposit at least €100 and get an extra 100% bonus as an addition to that crazy 800% bonus. The wagering requirement are the same - 30 or 60 times.
“Whoever came up with this bonus is a madman, because this is huge! And its conditions are real shit!”
The wagering requirements suck, but they are not the worst condition. The thing is that these bonuses are non-cashable, so their amounts will be deducted from your balance at the point of withdrawal. We also tried to figure out what is the maximum bonus amount you can get, but we didn’t get a reply from the support service.