Vip Room Casino Review
Being VIP usually means getting good food on a plain, entering the club out of turn, enjoying the best possible service, etc. But VIP Room Casino doesn’t offer any of those cool things we have just mentioned. Yes, it has over 400 games from NetEnt, Play’n Go, and some other developers, but its customer service is a true disaster. The agents are supposed to be available at any time, but, actually, you are lucky if you manage to talk to them. However, the welcome bonus is pretty good (although it’s still not VIP) - a 100% match up to €250 with the wagering requirements of 30 times the bonus amount. Oh, and only two languages of the website are also not as VIP as those guys may think!
- Decent wagering requirement - 30xB;
- 2 languages;
- SSL encryption.
- The support can be unresponsive;
- Poor selection of live games.
VIP Room Casino was established in 2013. As you can tell by the name, it has a luxurious feel about it and tries hard to look cool. They are licensed by the Government of Curacao.
The website itself is okay; the only problem is that reading huge pieces of text can make your eyes bleed. Come on, guys, black background, and white font are not the most stylish combination ever! At least, the navigation is fine.
The support agents should be available at any time, but we didn’t manage to contact them.
Customer support: The support is available through the email, and live chat. The agents are supposed to be online 24/7, but we couldn’t reach them, which is a bad sign. You have to have a decent support, even blacklisted casinos, such as Grand Reef Casino, are trying to maintain standards.
Banking: The banking options are alright - Skrill, Neteller, credit cards, wire transfer, etc. It takes up to 48 hours to process a withdrawal. The minimum withdrawal amounts are €20 and €200 (for bank transfer). In case you request more than €1,000, the operator has the right to pay this amount in installments (up to €1,000). In this way, you won’t receive more than €5,000 per month.
Software and Game Variety
VIP Room Casino has collected over 400 games from NetEnt, Betsoft, evolution, Play’n Go, and other developers. Here are some of the titles:
- Slots: Starburst, 4 Seasons, Wild Melon;
- Jackpots: Mega Gems, At The Copa, The Ghouls;
- Table games: Blackjack, Roulette, Baccarat;
- Video Poker: Deuces Wild, All American, Jacks or Better.
The navigation here is very convenient - there are plenty of filters which you can use to sort the games.
Mobile and Live Games
The mobile version of VIP Room Casino works fine. You just go to the website, enter your details, and so on. You know what to do.
The selection of live games is absolutely impressive (we are very sarcastic now) - it includes a single live casino from Evolution. Well, it’s still better than no live games at all.
Bonuses and Promotions
As a newcomer, you can get a 100% bonus up to €250 on your first deposit. The bonus must be wagered 30 times. Sounds pretty good, especially when you find out that this bonus is not sticky. You can’t withdraw it, but you can always get your winnings. The remaining amount of the bonus will be revoked, but this is more or less fine.
The wagering requirement is decent - 30 times the bonus amount.
Don’t forget to check Promotions page - there are some other offers available.