The casino is mainly powered by NetEnt, Microgaming, and Cozy. You’ll find over 500 standard casino titles and a decent amount of games with live dealers. Customer service is offered via email, live chat, and phone.
Vip Club Casino was established in 2005. It is operated by Cozygames Management Limited, and licensed by both the UK Gambling Commission and the Gibraltar Gambling Commission. The security is assured by eCOGRA’s certificate and thorough testing by iTech Labs.
The casino’s website feels like an overgrown mobile version: pixelated stretched images, awkward carousels of games, hidden side menus. If this is VIP - we’d rather stay puny and unimportant.
The casino’s website feels like an overgrown mobile version.
Customer Support: Support is available round the clock through the live chat, phone and email. Furthermore, you can follow the casino on Facebook and Twitter to get more interesting information.
Banking: The variety of banking options is diverse, and covers all the major methods - Visa, MasterCard, Paysafecard, PayPal, Neteller, Cheque. With the help of a support agent, we found out that the pending time varies between 24 and 48 hours. As for the withdrawal limit (which is not listed anywhere), it’s absent which means you can withdraw all your winnings at once.
Software and Game Variety
As time passes, the casino builds up strength and becomes better. A year ago, it was a small venue intended primarily for commoners than the Vip community. You would find here about 250 titles, most of which developed by Cozy Games. By adding Microgaming and NetEnt games, Vip Club Casino increased its library twice.
Nowadays, you can find here over 500 titles from Microgaming, NetEnt, and Cozy Games.
Take a look at some games available right now at the casino:
- Slots: Starburst, Immortal Romance, Honey Bees;
- Table Games: Blackjack, Roulette, Baccarat;
- Jackpot Games: Fire Drake ||, Space Venture, Snow Business;
- Video Poker: 10’s or Better, Jacks or Better, Deuces Wild;
- Other Games: Tennis Scratch, Lotto, Lucky Fish;
Mobile and Live Games
The website works alright on mobile devices, with most games available right in your mobile browser. However, the selection of games is somewhat limited than on the desktop version.
Previously, you wouldn’t find any live games here, but now Vip Club Casino offers you Blackjack, Roulette, Dream Catcher, Baccarat, and several other games with live dealers.
Bonuses and Promotions
The welcome package doesn’t match the casino’s name. Vip Club must offer a welcome bonus which suits the most fastidious players, but the reality is disappointing. Or maybe we are just too picky? Make your judgement after reading the bonus section to the end. It would be far easier if the welcome offer was sticky - we would just tell you that this bonus is rubbish. We mentioned sticky bonuses for a reason, because Vip Club Casino offers something similar to it.
Instead of two common casino-currencies, such as Bonus and Real balances, the online gambling venue has three of them: Real balance, Winnings, and Games Bonus. Even if you have some bonus credit on your account, you are obliged to use the real balance at first. Afterwards, when it’s equal to zero, you will place the following bet using Game Bonus balance. It’s already a little vague, and now it will get even worse. The winnings from the bet goes to the Winnings balance and should be used next. To get you even more miffed the casino will deduct your bonus and winnings balances if you request a withdrawal. Overall, summarizing all that nonsense, the only way to play with your bonus credit is to spend all your real balance.
So, are we too picky? Or the bonus terms are really mind-boggling?
Anyway, the welcome offer comes in three stages. You can get up to €400 and up to 100 free spins:
- A 100% match reward up to €200 on the first deposit;
- A 50% match reward up to €100 on the second one plus 20 free spins;
- A 50% match reward up to €100 on the third one plus 80 free spins;
The wagering requirements are nice - 40 times the bonus amount, but what’s the use of them when the welcome bonus is such a train wreck?
The bonus terms remain the same for the UK players.