Updated: 05 Feb 2018
VietBet Casino Review
VietBet Casino is a real "veteran” in gaming business. But, it doesn't matter, because the casino is just funny, in a bad way. "Holy Moly... Why make this garbage?” - this will be the your only thought, while navigating around their website. There are no bonuses and no convenient withdrawal options. Only the collection of games is decent, but they still found a way to screw it all up.
- More than 15 years of experience;
- Live chat is available 24/7;
- Compatible with mobile devices;
- Features live-dealer games.
- Free payouts are available only for certain banking methods;
- Inconvenient interface and poor design;
- General Terms and Conditions page;
- No bonuses on offer.
VietBet Casino is an unusual gaming website, which consists of 3 sub-casinos: Bonus Casino, Grand Casino and Jackpot Casino. It was founded in 1999. The casino is owned by the 5Dimes Group and regulated under the jurisdiction of Costa Rica, which is not the highest mark of their trustworthiness.
The website looks weird and unclear. It’s very difficult to navigate around the site, as the quick links are located chaotically and there is a lack of the information about the casino. More than that, their “Terms and Conditions” page is just not available - you will see only something like “Oops.. The page can not be found” or some Arabic texts, at best.
“It’s very difficult to navigate around the site, as the quick links are located chaotically and there is a lack of the information about the casino.”
The customer support is more or less ok. You can contact with their agents through a live chat, email and a toll-free number. However, you should sometimes wait 3-4 minutes till any of their representatives enter the live chat.
The selection of banking options is poor. It includes Wire Transfer, Person to Person and Bitcoin eWallets. The most convenient method of withdrawing funds are Bitcoin eWallets, as they charge no fees and the minimum withdrawal amount is €50. Other payment methods charge fees (€30-80).
Software and Game Variety
As it was already said, the website is too difficult to use, especially when it comes to their games page. It looks weird and shitty.
“You won’t find any pictures of the games or something like that - just simple columns with game titles listed in alphabetical order.”
VietBet Casino cooperates with more than 10 different software providers including Realtime Gaming, Betsoft, WMS, Pragmatic Play, MultiSlot, Digital Gaming Solutions and some others. However, their games collection is not so wide and enormous, as we expected - around 300 games to choose from. So, here’s what they have:
- 3D Slots: Aztec Treasures, Mega Gems, House of Fun;
- Slots: Fruity Fortune, Railway Riches, Touchdown Fever;
- Table Games: Baccarat, Blackjack, Pontoon, Craps, Roulette;
- Video Poker: All American, Tens or Better, Deuces Wild;
- Speciality Games: Club Keno, Predictor, Virtual Racebook 3D.
Besides, there are many sports betting options available at this casino.
Mobile and Live Gaming
The casino also hosts 5 live-dealer games, which you can play 24/7. These include Live American Roulette, Live Baccarat, Live Blackjack, Live Blackjack Early Payout and Live Single Zero Roulette.
VietBet Casino is compatible with most modern smartphones and tablets. Anyway, their mobile casino is as awful as the desktop version. Furthermore, only less than a half of all games can be found there.
Bonuses and Promotions
To be honest, VietBet Casino is one of the worst casinos in terms of bonus offers. We were looking through their website thoroughly with a purpose to find any information about their Welcome Bonus or so, but we found absolutely nothing.
On some reputable websites you may find the info that this casino offers a No Deposit Poker Bonus of €100. Every time you collect 200 comp points, you get €5. However, you should get 3400 to make your bonus cashable. But... it all doesn’t make sense if this Bonus is not available any more.
Check the page carefully before making any decisions. This was a very confusing casino to understand.