What spoils their reputation is their sticky Welcome Bonus. You’ll get a 200% first deposit bonus, up to €200, which comes with no wagering requirements. Yep, that’s really cool, but it doesn’t make up for the fact that it’s sticky. If anything, they could also improve their support service and make this T&C section comprehensible. Nowadays, it is just another not very good website on the same level as Casino RedKings and Royal House Casino.
VegasCasino opened its virtual doors in 2015. It is registered and completely regulated under the jurisdiction of Curacao. The casino uses the latest SSL encryption technologies to ensure safe and fair play. Furthermore, all the games are tested by the independent Technical Systems Testing company.
Sexy girls on the banners, colorful interface, neon lights around - everything makes you feel like you are in the heart of Las Vegas.
Once you open the casino’s main page, you’ll be impressed. Sexy girls on the banners, a colorful interface, neon lights around - everything makes you feel like you are in the heart of Las Vegas. It is easy-to-navigate around the casino and all the games are sorted out well. Furthermore, the site is available in four different languages: English, Swedish, Finnish, and Norwegian.
But not everything is cool here, especially when it comes to the T&C, in particular the bonus section. Those guys have vague terms and it’s not clear whether the bonus is sticky or not. It appears that the casino put a bunch of crap in the bonus policy on purpose, to conceal the truth about the new player offer.
Customer Support: Proceeding with the vague bonus policy terms, we can’t avoid mentioning that the customer support here is filled with “Pithecanthropus” who are unable of holding a conversation. We’ve spent about 30 minutes to get a simple response to a simple question: “Can we withdraw the winnings gained from the bonus or not?” And Mario (remember that agent) was dodging answers in the all possible ways. Moreover, he insisted on giving him our name/surname, date of birth, and post code.
Anyway, you can contact their service staff via live chat and email. You can also use their FAQ section if your problems are quite widespread. However, the live chat working hours are limited (from 09:00 to 22:00), and phone support is missing.
Banking: The selection of the banking options is also decent. You can use Skrill, Neteller, Visa, Mastercard, Maestro, Bank Transfer, and a couple more. These options can be used for both deposits and withdrawals. The processing time is longer than average though. It takes up to 72 hours to process your payout request. The withdrawal limits are not a pain in the ass - the minimum amount you can cash out is €50, and the maximum is €5,000 per day.
Software and Game Variety
The Vegas Casino game library contains over 350 game titles powered by the leading software providers like NetEnt, Play N’ Go, Yggdrasil, and some others. As we said before, the game lobby is rather easy to use, and you can use a search bar to find your favorites.
Now, let’s take a closer look at some of the games they host:
- Video Slots: Jungle Books, Dead or Alive, Aloha! Cluster Pays;
- Jackpot Games: Cosmic Fortune, Divine Fortune, Bell of Fortune;
- Card/Table Games: Roulette, Blackjack, Beat Me, Casino Hold’em;
- Video Poker: Tens or Better, Joker Poker, Jacks or Better, Deuces Wild;
- Other Games: Scratch Ahoy, Bugs Party, Flying Pigs.
VegasCasino Mobile and Live Gaming
There’s a Live Casino section at VegasCasino, and it is fully powered by NetEnt, which means you can try out several cool variations of Roulette and Blackjack.
There’s a Live Casino section at VegasCasino, and it is fully powered by NetEnt.
The casino also has an attractive mobile version with convenient navigation and modern design. You can easily run many of their games with a help of your iOS or Android mobile device.
Bonuses and Promotions
When it comes to the Welcome Bonus, some newcomers may find it really cool, while others may say it’s unfair. How is it possible? Let’s sort everything out. First of all, you will get 20 free spins on Vikings Go Wild, immediately after the registration. The winnings gained from this bonus are limited to €120. After that, you will get a 200% match bonus, up to €200 on your first deposit.
What should you do before your winnings become withdrawable? Nothing. The wagering requirements on the bonus are equal to zero. Yep, you’ve heard it right! All the bonus winnings are free of wagering requirements. Where’s the catch? The point is, the bonus amount itself is sticky, and it will be deducted from your balance upon withdrawal. Some standard bonus terms are also applied - the max bet is €5, and the deposits made with Skrill, Neteller, and Paysafecard are excluded.