Vegas Hero Casino Review

Vegas Hero UK was founded in 2017, by Genesis Global. All its sister sites are well-rated among other trusted online portals, so it appears that the group, as well as the casino itself, are fair and reliable. They hold three licenses from the UKGC (the UK Gambling Commission), MGA (Malta Gaming Authority), and Curacao Egaming.

User Experience

The website looks impressive, but only partially. Only their main page and the “About Us” section are covered with some appealing pictures of an awesome guy who is hitting the road, as if he is Hulk. The other pages look quite generic. The interface is somewhat unusual, though. There’s a taskbar stuck on the upper part of the website. By the way, they support 8 languages, including English, Swedish, German, and even South African.

Their main page and the “About Us” section are covered with some appealing pictures of an awesome and cool guy who is hitting the road as if he is Hulk.

Security Legit Safe

They are equipped with SSL (Security Sockets Layer) technology, which keeps your sensitive information away from hackers and other naughty people.

Customer Support: It seems that the developers added all the possible support options. You can reach the superheroes’ clerks through live chat, email, phone number, and Facebook. You can even follow them on Twitter and Instagram!

Banking: The list of available payment methods includes Visa, MasterCard, Maestro, EntroPay, Paysafecard, Skrill, Neteller, and EcoPayz. All the options are available for both deposits and withdrawals. The payout limits won’t put the roadblocks on your way of withdrawing funds, as they are not so stiff - €5,500 per week and €22,000 per month. The time required to process a withdrawal can be compared with the speed of your movement from the toilet to your PC when you found out that the HolyMoly Casinos portal has got a new review - The withdrawal time is instant! Here you go.

Software and Game Variety

The real power of Vegas Hero Casino is in their game library. It contains over 1,300 game titles from such providers as NetEnt, Microgaming, NYX, Play N’ Go, and others. It would take over a year for you to try them all out.

As we said earlier, their navigation is a bit unusual here. You can choose a game category either in their game lobby or on the taskbar at the top of the website. The only thing we’d like to see is something like a “Show All” function. If you want to see the full list of their games, you will have to click on the “Show More” button over a hundred times (one click reveals only 12 games).

Let’s see what games can be found here:

• Slots: Book Of Dead, Starburst, Gonzo’s Quest, Hugo;
• Jackpots: Mega Moolah, Hall of Gods, Treasure Nile, Cash Splash;
• Table Games: Roulette, Blackjack, Casino Hold’em, Beat Me;
• Video Poker: Jacks or Better, All American, Deuces Wild, Joker Wild.

If you want to see the full list of their games, you will have to click on the “Show More” button over a hundred times.

Vegas Hero Mobile and Live Games

As HolyMoly Casinos expected, Vegas Hero Casino offers a wide choice of live gaming options. If you are a true live game lover, you’ll definitely be satisfied with their selection. You can choose from different variations of Roulette and Blackjack, Baccarat, Casino Hold’em, Caribbean Stud, Dream Catcher, and some other games.

The casino is also optimized for most modern smartphones and tablets. If you have one, then just open the casino in the browser and start enjoying the gaming process while on the go.

Bonuses and Promotions

The Welcome Bonus here surprised us (in a good way). The bonus pack contains four deposit offers and a couple of free spins. Let’s see how it works:

• First Deposit: a 100% match bonus, up to €200, plus 50 free spins;
• Second Deposit: a 50% match reward, up to €200;
• Third Deposit: a 25% match, up to €300;
• Fourth Deposit: a 25% match, up to €300.

You’ll receive the first offer automatically, though the next three ones require bonus codes (check them on the website). The free spins will be given to you in 5 batches, a pack per one game: Sparks, Dazzle Me, Glow, Neon Staxx, and Stickers. Note that your free spins winnings are limited to €100 and are valid for 24 hours.

So, you can get up to €1,000 in the bonus cash in total. As our experience shows, such big bonuses come with high wagering requirements (as a rule). Vegas Hero Casino is a rebel, it doesn’t follow any standards - wager the bonus 40 times, and you’re welcome to claim a withdrawal (cool!). Keep in mind that the maximum allowed bet on slots is €5, and the deposits made via Skrill or Neteller, do not qualify for the Welcome Bonus. If you reside in the UK, you can claim the same welcome offer (without Free Spins though) and wager the bonus balance the same 40 times.

If you don’t get high enough of playing standard casino games, they offer you a 100% welcome bonus, up to €100 on live games. The wagering requirements are the same - 40xB.

It’s rumored that those who were born on Tuesday have the ruling planet Mars, which symbolizes a fighting spirit, a desire to lead the way, and the will to win. At Vegas Hero Casino, you can borrow some of that super-duper abilities from the Hero every Tuesday. All you should do, is make a deposit of €10 or more, and claim a 25% match, up to €100. Wager the bonus 40 times and get your money, amiga.

Challenges and Tournaments

Vegas Hero Casino is regularly running tournaments. At this time, the prize pool is €120,000. The game rules are simple: every €20 you play through on Hugo Goal from the 7th - 13th June will automatically earn you a ticket to the random prize draw.

Power Prizes:

1. 1st place - Hugo Trophy Prize - €25,000;
2. 2nd - 10th - Diamond Prize - €5,000;
3. 11th - 50th - Gold Prize - €500;
4. 51st - 100th - Silver Prize - €100;
5. 101st - 600th - Bronze Prize - €50;

The winner will randomly be chosen from the middle of the pitch and announced on Friday 15th June.

FAQ

I have forgotten my registered email address, what do I do?
Please email the support team or contact it directly via the live chat. The hosts will be more than happy to assist you further.

What happens when the self-exclusion period ends?
Once the time limit you selected for the self-exclusion is up, your account will be automatically re-opened. If you are from the UK, you’ll need to send the casino a request and take a positive action prior to reopening your account.

Is it safe to send my private documents?
Yes. All documents they receive are kept in a secure environment and are only accessible to senior security staff.

I made a deposit, but the funds were not credited to my account. What do I do?
Don’t panic. First, make sure that the funds were deducted from your account and contact the support team. The agents should be able to trace and solve the problem without any proof of deposit. However, in some rare cases, the casino might need to ask you for a copy of the transaction to enable the investigation with the payment provider.

What currencies are supported?
They accept the following currencies: USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, MXN, NGN, BGN, HRK, HUF< PEN, KRW, UAH.

Do they charge a fee for withdrawals?
The casino doesn’t charge you any fees for withdrawals. However, note that in some instances the payment methods that you use may charge you for making a withdrawal.

Can I cancel a withdrawal request?
Yes, you can cancel a withdrawal request by accessing the Pending Withdrawal tab, found under My Account section, and following the instructions on that page.

What happens if you lose my Internet connection during a game round?
Nothing. The casino pauses your game the moment you’re disconnected and store your game status on the server. You’ll not lose your money due to any disruption or disconnection. When you reconnect, log back in and open the same game you were playing.