Updated: 04 May 2018
Twin Casino Review
What the hell is Twin Casino supposed to mean? Is it a twin room in a 5-star hotel? Do they offer free breakfast and SPA service? Or maybe it’s an evil twin of some other casino? If it’s “tee-win”, what hides behind the T part? So many questions... Anyway, no SPA or free food here, but they have a nice variety of games (over 300 titles from NetEnt, Microgaming, and some other providers), helpful support, fast payouts, and a pretty cool welcome package (a 100% first deposit bonus up to €100 plus free spins). Even the wagering requirements are not that bad - 40 times the bonus amount. Actually, the only really serious problem is that the support agents don’t work round the clock.
- License from Malta;
- 5 languages;
- Fast payouts;
- Mobile compatibility;
- Live chat;
- Live games.
- No 24/7 support;
- A bit inconvenient navigation in the section with games.
Twin Casino started operating in 2017. It is licensed and regulated by the governments of Curacao and Malta. The website itself looks modern and stylish. It is available in 5 languages. The navigation is convenient too, although we got a bit lost in the section with games. We will tell you how to find your way there later.
Customer Support: The support agents work from 09:00 to midnight, and there are only two ways to reach them - live chat and email. FAQ is available too, but it’s very short. We tried the chat, and those guys turned out to be very fast and helpful. Nice, but it would be great if the support service was available 24/7.
Feel free to ask for help from 09:00 to midnight.
Banking: There are enough methods you can use to withdraw your money: bank transfer, Visa, MasterCard, Skrill, Neteller, Trustly, and ecoPayz. Most of the requests are processed instantly, but if you withdraw via bank transfer, it may take from 1 to 3 banking days. Withdrawals via Visa and MasterCard will take a bit more time - from 2 to 4 banking days. The maximum withdrawal amounts per transaction are €5,000 and €10,000, depending on your banking method. Besides, if you win more than €50,000, the casino reserves the right to pay your winning out in limited weekly installments (up to €50,000).
Software and Game Variety
Twin Casino offers over 300 games from NetEnt, Microgaming, Play’n Go and few other providers. Here are some games you can play there:
- Slots: Butterfly Staxx, Immortal Romance, Wild North;
- Jackpots: Divine Fortune, Mega Moolah, Cash Splash;
- Table games: Blackjack, Roulette, Baccarat;
- Video poker: Joker Poker, Jacks or Better, Deuces and Joker.
Here is an interesting thing. We didn’t find table and video poker games while checking the overall selection. We even thought that Twin Casino doesn’t offer games like this! But then we tried the search bar, and you know what? The games are there. They are lost in the middle of nowhere, but you can find them if you use the search bar.
Mobile and Live Gaming
Twin Casino is mobile friendly, so you can play it almost anywhere. You just need a smartphone and an Internet connection.
The casino offers a pretty nice variety of live games and, fortunately, they have a separate section. The variety includes Roulette, Blackjack, and some other titles.
Bonuses and Promotions
If you get the first deposit bonus, you can win €1,000 of extra bonus funds.
Twin Casino offers to double your first deposit up to €100. Besides, you can get the same 100% match up to €100 on your second deposit! The minimum deposit is €20, but if you deposit at least €50, you will also receive 50 free spins. This offer is valid both for your first and second deposits. Sounds pretty nice, but what’s about wagering requirements? Well, they are standard - 40 times the bonus amount. Winnings from the spins won’t bring you more than €100, and this amount must be wagered 35 times. Besides, if you go for the first deposit bonus, you can win €1,000 of extra bonus - Twin Casino has a monthly raffle. Keep in mind that this amount also has to be wagered 40 times.