Updated: 05 Feb 2018
ThePalaces Casino Review
The Palaces Casino is practically a “veteran” in the gaming industry. It has more than 10 years of experience behind… 10 years, during which they didn’t even manage to expand their games collection which includes only around 95 games from a single provider (IGT) so far.
Were they building those huge palaces somewhere else? Anyway, they offer some cool live games and provide a responsible customer service. They also do have a decent Welcome Bonus, which gives you a 100% match bonus up to €100 plus 50 free spins on your first deposit. Unfortunately, the bonus itself can’t be withdrawn, but, at least, the wagering requirements are acceptable - 35xB.
- Over 10 years online;
- License from the UK;
- Fast and reliable customer support;
- Good choice of payment methods;
- Live games broadcasted from a real casino;
- Acceptable wagering requirements on the welcome bonus winnings.
- Bonus is for “Casino Games Playing” only;
- Simple and old-fashioned design;
- Poor selection of casino games.
The Palaces Casino was established in 2007. This casino is owned by the Palatial Leisure Limited and regulated by the UK Gaming Commission. It guarantees you that all your sensitive data stays secure, as the casino uses the latest SSL technology.
“The website doesn’t look really impressive. Where are those palaces with luxurious furniture, leather sofas and gold walls? In our dreams, probably.”
The casino is designed in dark colors with a picture of a lovely wizard-girl and and a sprite on the main page. Anyway, you can navigate around the site easily, as all the information is readable, and the quick links are convenient.
Customer Support: The customer support team provides you with a proper service. You can get in touch with their agents daily using a live chat, email and phone number. Though they don’t specify the working hours of the support service, we are almost sure that it works round the clock. You can also check their FAQ section and even follow them on Twitter and Facebook.
Banking: The casino has a nice and easy-to-use payments page, where you can select your country from the list and see all the available payment methods for you. In most cases, the following options can be used when making withdrawal requests: Visa, MasterCard, Maestro, Skrill, iDeal and Neteller. The withdrawals take around 3 days, as a rule.
Software and Game Variety
The Palaces Casino is powered by a single provider - IGT. Honestly, the selection of games is very poor as for the casino, which has been operating for over 10 years. Only around 100 game titles to choose from. At least, the game lobby is convenient and easy-to-navigate. Even some casinos with a thousand of games do not have such a navigable game lobby. Anyway, let’s see what can they offer:
- Video Slots: The Wild Life, Wolf Cub, Emoji Planet;
- Classic Slots: King of Slots, Twin Spin, Wolf Rising;
- Table Games: Blackjack Classic, American Roulette, Oasis Poker;
- Video Poker: Deuces Wild, All American, Joker Wild.
The casino also offers some bingo games, but they are available for you only if you are a registered player.
Mobile and Live Gaming
There are as many as 5 live games at ThePalaces Casino. You will have an opportunity to play Live Roulette and Live Blackjack broadcast in real time, in real casino, with real dealer and even with real players.
“You will have an opportunity to play Live Roulette and Live Blackjack broadcast in real time, in real casino, with real dealer and even with real players.”
The casino also features a mobile website, but it doesn’t look very attractive, with only half of all the games available for mobile-users.
Bonuses and Promotions
The Welcome Casino Bonus is not so favorable, as you might expect. Nevertheless, let’s check everything in turns. You can get the bonuses on your first three deposits:
- A 100% match reward on the 1-st deposit up to €100 plus 50 free spins on all slots;
- A 100% match reward on the 2-nd deposit up to €100;
- A 100% match reward on the 3-rd deposit up to €50.
The minimum deposit amount - €10.
The free spins winnings must be wagered at least 35 times to make them cashable. Sounds ok, but the guys behind the casino found a nice way not to let you take an advantage of this decent bonus. The bonus amount itself is available only for playing games - that’s actually written in small letters in the middle of the bonus terms of conditions. Not exactly hiding in a secret place, but certainly made us work for it.
The casino also has a Welcome Bingo Bonus, which is completely the same with the Welcome Casino Bonus, but is available on bingo games only.