Updated: 25 Apr 2018
Supreme Play Casino Review
Supreme Play Casino may be supreme only among shitty casinos. Their library of games leaves much to be desired - there are up to 150 titles. It offers some live games, but for unknown reasons, (maybe they are too crappy that it’s better to conceal them?) they are hidden in the Table Games section.
The casino appears to like the numbers 3 and 8. Their welcome bonus is a 333% match up to €888. On the other hand, maybe it’s a way to lure players? Anyway, nobody will get tempted, as the bonus requires 40xB+D wagering requirements and is non-withdrawable. Whoop-whoop!
At first sight, the support may appear nice, but when you try reaching those guys via live chat, you will find out that it does not work. In addition to all that crap, the download version has a larger library of games.
- SSL encryption;
- Multilingual website;
- 24/7 support;
- Several live games.
- Sticky Welcome Bonus;
- Live chat does not work;
- Tiny library of games;
- 18 working days to process withdrawals;
- Some banking options are subjected to fees.
Supreme Play Casino was launched in 2012, and since that year, it’s been regulated by the government of Curacao.
There is nothing special about the website design, but at least it doesn’t make you want to cry. Colors are more or less okay and all the links can be found easily. Apart from this, you can choose one of 6 languages, which is also good.
The casino hosts games from Rival Games, which has been caught in the past offering unfair Baccarat games. In addition, in 2010, casinos that had this provider in their library demonstrated very slow payments, poor customer support and some of them were closed.
SSL encryption technology protects your data from hackers, while the Random Number Generator ensures fair outcome of every game you try. So don’t worry, this casino is secure and fair.
Customer Support: Supreme Play Casino proudly states that its support is available 7 days a week, 24 hours a day, via almost all the possible methods: live chat, email, and 3 phone numbers. But these appear to be just words.
We’ve tried to reach support via live chat and found out that it didn’t work. Moreover, the chat has been unavailable for more than 6 months, since the last time we reviewed the casino. We strongly doubt that other options operate smoothly, it’s better to be aware of this problem before deciding to play here.
We’ve tried to use the live chat function and guess what? It didn’t work.
Banking: The time this casino needs to process a withdrawal is freaking insane - up to 18 (EIGHTEEN) working days. In addition to that shitty news, they charge a €10-40 fee for the withdrawals. And the icing on the cake is that you are eligible to withdraw only 10X the deposit amount in case your overall balance upon a withdrawal is less than €249. If you are still reading this section, and are interested in the banking methods, (we think that you’re not), then you can use such options as credit cards, Neteller, Skrill, bank transfers, and several other.
Software and Game Variety
Supreme Play Casino is a dated casino which still offers a downloadable mode. The download of the software is required if you want to have access to the whole library of games which, honestly, sucks in both modes. The games are powered by the notorious Rival and BetSoft software developers. Overall, you can play up to 150 games in an instant mode.
Let’s see what those guys have:
- Slots: Shamrock Isle, Gold Diggers, Big Cash Win;
- Table games: Red Dog, Craps, Blackjack;
- Video Poker: Aces and Faces, Tens or Better, Joker Poker;
- Other Games: Bingo, Keno, Cast for Cash;
Mobile and Live Gaming
Supreme Play Casino is compatible with portable gadgets, so that you can enjoy the games via your mobile browser.
This casino offers several live games, but there is no separate section for them - they are hiding in Table Games. The selection is rather poor, but it is still better than nothing at all. So, here you can try Roulette, Craps and few other games in a real-time format.
Bonuses and Promotions
When it comes to the Welcome Bonus, Supreme Play Casino states that it’s the best online casino in the business. Don’t you find it quite presumptuous? We do, and strongly recommend you to follow our example.
The casino welcomes its players with a 333% match, up to €888, which may seem nice at first. It also promises to refund your deposit in case you spend it which is just awesome.
And now we have reached the point when we come back down to reality - you can’t withdraw the bonus, it’s sticky. Well, it was quite obvious, wasn’t it? Such good offers never come without crappy terms.
The bonus money will be deducted from your cash-out.
In addition, the bonus and deposit should be wagered 40 times before withdrawing any winnings. Is it the best online casino in the business? Certainly, it’s not.