SuperLenny Casino Review
SuperLenny Casino is a great gaming venue with more than 1050 games from NetEnt, Microgaming, Quickspin, Yggdrasil, Elk (!), and many other top-notch providers. The casino holds licenses from the UK Gambling Commission and MGA, and the only promotion under their belt. A bit weird, but there’s only one promotion, without wagering requirements, but with no direct cash prize too. And there’s Lenny, of course...
He was in the press box when Zidane headbutted Materazzi during the 2006 World Cup final. He was the one holding a towel when Tyson chewed Holyfield’s ear off. He brokered a fight between Mayweather and McGregor, and probably did many other exciting things.
According to the information on the casino’s website, this guy Lenny is something between a Godfather and a sports prophet that knows every single thing in the gambling world. Let’s find out whether it’s true or not!
- Licensed by the UK Gambling Commission and Malta gaming Authority;
- 24/7 customer support;
- More than 1,000 games;
- Impressive Live games section.
- No phone support;
- Too few withdrawal options;
- No Welcome Bonus for the UK.
Licensing and Reputation
SuperLenny Casino is licensed by the UK Gambling Commission and the Malta Gaming Authority. This is already enough to consider this gaming venue a decent one, but wait, we have more! Lenny’s game library is packed with games from reputable providers. Among Lenny’s sister sites are such widely renowned online casinos as Rizk, Thrills, Guts, and Betspin. There’s not much more to ask for, as we see it.
Games and Software Developers
An online casino may have many pros and cons, but what we really look at first as we access the casino website is its game library. There’s no point in playing at an online casino if it doesn’t have your favorite games, right? With SuperLenny Casino you won’t have such an experience, because there’s hardly a chance that they’ve missed some decent games or forgot to include them in their library.
The casino functions on the NetEnt platform, which means that their lobby is smooth and convenient, and all games work properly and quickly. The navigation is great too, by the way. You can sort games by their popularity, or use one of the filters to find table games, live games, jackpots, etc. You can play the games in fun mode as well if you want to try them out first.
The search bar works perfectly, allowing you to look for both the game title and the software provider. And you can review each game in this online casino to share your gaming experience with other players across the UK. Here are some of the games you may play here:
- Slots: Starburst, Avalon 2, Ivanhoe, Vikings Go Berzerk, Poltava, Northern Sky;
- Table/Card Games: Blackjack, Roulette, Baccarat;
- Video Poker: Aces and Eights; Deuces Wild, Jacks or Better;
- Progressive Jackpots: Mega Moolah, Mega Fortune, Wold Gold;
- Specialty Games: Max Damage and the Alien Attack, Keno3, Bunny Boiler, Super Bonus Bingo.
All the games in their library are licensed by the UKGC and therefore available for all UK residents to play.
Welcome Bonus and Other Promotions
The welcome offer is often the determining factor for new players to join an online casino, and this place isn’t the exception. They have something weird about their welcome bonus.
First of all, it cannot be seen in the Promotions section. You can see in when you’re making a deposit, and it has pretty short terms attached to it. They say that it’s a 100% match bonus up to €100 on your first deposit with 40xB WR’s. That’s all for the bonus terms. Cool, right?
There’s also a link to Bonus Terms under the bonus menu, and there they state that the Welcome bonus is 50 free spins for any first deposit of £10 or more, and 10 spins per day for 10 days afterward. What’s even more confusing is that the support operator we contacted to clarify the situation stated that there is no Welcome Bonus for UK residents at all. M’kay, now we’re legit confused.
As for the other promos - there’s not many of them. There’s one, actually, and it’s a BUX promotion. There is a system of daily missions, and you earn BUX by completing them. BUX can be converted into wager-free spins. Thank God that this one is available for the UK residents!
Deposits & Withdrawals
We value diversity in banking options. SuperLenny offers a pretty decent range of deposit options, including credit and debit cards, Bank Transfer, Skrill, Neteller, Trustly, and PaysafeCard. It’s less diverse when it comes to withdrawals though. They offer only Bank Transfer and Trustly, which is a bit disappointing. The withdrawal will take 3-4 business days, which means that there are no withdrawals during weekends. Not really inspiring either.
Superlenny Mobile Compatibility and Live Games
Each modern online casino that cares about its customers has a mobile version so that you could play on the go. SuperLenny’s mobile version is great, and they have about 800 games to play on your portable device, which is more than most of the other online casinos can offer.
As for the live games - SuperLenny Casino has all the common games like various Blackjack, Roulette, and Baccarat tables, Caribbean Stud, Dream Catcher, and Football Studio. We can say that the collection is good enough, and can satisfy most players except for the ones looking for exclusive titles. All live dealer games are provided by Evolution Gaming.
Security and Privacy
The casino website is secured by SSL encryption, which means that all your transactions and any activity within SuperLenny Casino will remain private; as well as your personal details and banking credentials.
Responsible Gaming and Player Protection
They take responsible gambling very seriously at SuperLenny Casino. If you have even the faintest concern about your gaming habits - at SuperLenny you’ll get all the help you can think of. Well, not exactly at the casino - you can see all the links to the corresponding resources, like IBAS, GamblersAnonymous, GamCare, GamStop, and BeGambleAware. We’d bet that SuperLenny players are the most aware gamers on Earth now.
There’s only one drawback at SuperLenny Casino’s Support Service, and it’s their phone support. More specifically: they don’t have any. We believe that Live Chat and email are enough to resolve almost any issue, but sometimes you might need a phone call to figure everything out fast. Anyway, Live Chat and email support services are available 24/7, so you can play whenever you want and don’t worry about anything - you’ll get help when you need it.
We’ve tried the live chat option and got a response in less than two minutes. The operator was polite and fully resolved our issue. He also showed a full understanding of the casino terms and conditions and quickly provided us with all information required.