Updated: 22 Mar 2018
SuperGame Casino Review
SuperGame Casino has a unique feature - an absolute absence of wagering requirements. Such a quality could probably turn it into the best Belgian online casino. But, frankly speaking, it sounds too good to be true. Apart from this, the casino doesn’t offer a really interesting selection of entertainment, and its support team has a very weird schedule. Well, at least there are no problems with security and compatibility with portable devices.
Their Welcome Bonus is a pretty warm offer - a 100% match up to €350 with, as we’ve already mentioned, weirdly-cool wagering requirements. There is a bonus match on your second deposit, but it’s not as good as the first one. The library of games is basically crappy - there are less than 200 titles from EGT, BetSoft, and some other little-know developers.
- No wagering requirements;
- Compatibility with smartphones and tablets;
- 3 language options;
- Good security level.
- No 24/7 support;
- Poor game variety;
- No live games.
SuperGame Casino started operating in 2014. It is licensed and regulated by the Belgian Gaming Commission.
In general, the website looks cool. On the main page, you will find the latest winners. They show even those guys who have won €1 or less. At first we thought it was cool, but then we thought: where are huge winnings? Well, at least the casino does not lie. The navigation is okay - everything is smooth, and all the necessary information is easy to find. Moreover, there are 3 languages to choose from.
SuperGame Casino has a Loyalty Program. You earn status points when you deposit but, honestly, there is nothing appealing there ‘till you reach Expert status. Until that level, you will receive 1% cashback of all your bets. Not bad, huh? But to reach that status you have to earn 2,500 points - it’ll take some time to get there.
Customer support: The support service is rather disappointing. First of all, there are only two ways to get help - the live chat and online contact form. Secondly, the working schedule sucks - the live chat is open only from 2 pm to 5 pm and from 7 pm to 10 pm (Monday - Friday). The contact form works from 9 am to 1 am on weekdays, and from 12 pm to 11 pm on weekends.
What the heck kind of schedule is that?
Banking: Crap, crap and one more time CRAP. The casino offers only 4 banking options: bank transfer, iDeal, hipay and bitcoin. That’s all. Only two of them are available to withdraw your winnings: bank transfer and Bitcoin. Where are our cards at least? The pending time is not that bad - players are supposed to wait up to 48 hours to withdraw their winnings. And now some good news - there is no cash-out limit for withdrawals.
Software and Game Variety
Most of the games offered by SuperGame Casino are developed by EGT. Apart from that, some games are developed by BetSoft, Air Dice, and Gaming1 appear on their list. Frankly speaking, the selection is not impressive:
- Slots: Dice of Magic, Rainbow Dice, Dice of Ra;
- Only two table games: European Roulette and Midnight Wheel;
- Video poker: Oasis Poker, Ride’m Poker, Triple Edge Poker;
- Dice games: Mystery Rush, Black and White, Bank Robbers.
Mobile and Live Gaming
You can play SuperGame Casino on your smartphone or tablet. The mobile version is rather convenient, by the way. There is no need to download an application, you can play this casino right via your mobile browser.
Compatibility with portable gadgets is a cool feature, but it can’t save this casino from being boring. The overall selection of the games is rather limited, and it doesn’t even include live games apart from AutoRoulette. Meh.
Bonuses and Promotions
After you register at SuperGame Casino, you can claim your first deposit bonus. It’s a 100% bonus up to €350. Your second deposit bonus is okay as well - a 50% match up to €250. To be honest, the Promotions section of the website sucks - it doesn’t provide all the essential information, which required us to contact the support team, and guess what?
They said they had no wagering requirements at all.
Well, while the support was not able to provide us with all the necessary information, we have managed to do it on our own by digging in and sifting through the terms and conditions.
The casino states that all the winnings you make with the bonus funds can be withdrawn, but if you want to withdraw the bonus as well, you have to meet the wagering requirements - 30xB. Check the FAQ section, there are many other things which may help you.