SuperCasino is… not that super. That really happens all the time though. Rarely does a place who calls themselves ‘epic’, ‘super’, or ‘amazing’ end up actually being such. You won’t find something ground-breaking here which could just blow your mind. That being said, it’s still alright, with great Playtech titles, and a very small collection of slots from other developers in the Vegas section, round-the-clock customer service, and a nice welcome bonus of up to €200 on your first deposit. Nevertheless, we think there are too many player complaints regarding their withdrawals. And, you know, we have really found several catchy statements in their T&C, which is not super at all.
SuperCasino UK was founded in 2008. It’s strictly regulated under the laws of the UK. SuperCasino is connected to NetPlay TV Group Limited, who are well known in the UK as they run a show where they broadcast live Roulette games being played. SuperCasino offers its own variety of live games as well, so you won’t be missing out.
“Playtech casinos are all the rage these days, but they have great games.”
The website doesn’t look all that super - a standard black and red theme, combined with a modern layout and instant play game lobby. Don’t get us wrong, there’s nothing ugly about it, it just could be much more… superish.
Banking: They accept all popular deposit and withdrawal methods - Paypal, Skrill, Neteller, Paysafecard, credit cards, Entropay, and more. The minimum amount you can cash out is €10, the max per transaction is €5k, and all the withdrawals are processed within 48 hours. But, in fact, it works a bit differently, as we saw many players complaining about the long-ass processing time of withdrawal requests. That’s not the end. The casino offers several great jackpot titles.
However, if you hit one of those jackpots, the casino may put pressure on you, offering to accept a smaller prize than you have won in fact. Also the casino can decide itself how much they will pay you immediately after you’ll have won a jackpot. They can also change the amount of jackpots, which is just unacceptable. As you see, all these conditions just suck.
Customer Support: The support is available 24/7 via live chat (on desktop only), phone (toll-free for the UK), email, and post. Does the post even work still? Probably, it does.
Software and Game Variety
The gaming options here are divided into two major sections - Casino and Vegas. The first one is your traditional Playtech casino, while the Vegas section feels kinda lacking in comparison with about only 60 slots and a couple of other titles from IGT, Quickspin, more from Playtech (as if they don’t have the Casino section all for themselves), and Eyecon. So, let’s take a closer look at their games:
- Video Slots: Man of Steel, Kong, Gladiator, Dragon Shrine, Hot Sync;
- Jackpots: Candy Bars, Clover Rollover, Mafia Millions;
- Table Games: American Roulette, Mini Roulette, UK Blackjack.
Supercasino Mobile and Live Games
SuperCasino have a completely mobile-friendly site where you can play a selection of their most popular games. You can do this via the browser or with their app.
Given that Roulette seems to be word of the day at this casino, the live casino is all about Roulette. You have Express Premium, Express, Nation, and just regular Roulette as your options. These games are aired in real time on TV nearly 24/7, so you’re sure to have a heck of a time.
Bonuses and Promotions
SuperCasino offers a nice welcome bonus where you can get 100% matched up to €200 on your very first deposit. The wagering requirements are not bad - 25 times the bonus plus deposit amount. What’s slightly not fair is that deposits made with Skrill, Neteller or Paysafecard are not eligible for this offer. As always, be sure to read the full terms before claiming anything.
“Super bonuses for Super Casino. Actually not really. They’re just alright.”
For returning players, they have rather regular competitions where you can win €1,000 or other prizes. We even saw them giving away an XBOX a few months ago!