Updated: 05 Feb 2018
Suertia Casino Review
Okay, the name of Suertia Casino sounds really cool - somehow it reminds us of all those old-school western movies with Clint Eastwood. But to be honest, this website is very far from being as amazing as Mr. Eastwood. It offers around 150 games mostly from Microgaming, and this selection doesn’t include video poker games. Besides, the website is available only in Spanish, and the list of withdrawal methods is extremely short. On the other hand, the casino is mobile friendly and provides 24/7 support service. This is actually a great example of a local online-casino that is not good enough to compete in an international market but works pretty well in its niche.
- Mobile compatibility;
- 24/7 live chat;
- SSL encryption;
- Live games.
- The website is available only in Spanish;
- No video poker games.
Suertia Casino was founded in 2013. Its website looks pretty good - all the texts are readable without any difficulties, and the navigation is fine. The only problem is that the website is available only in Spanish. It has no license except the one from the Ministry of Finance and Public Administration of Spain, so it’s illegal to play there unless you’re Spanish.
At least your private information is safe! To hide your data from hackers, this casino uses SSL encryption technology. And thanks to regular independent audits, you can be sure that every game you try is fair.
Customer Support: The support team is ready to solve your problems 24/7, and there are plenty of ways to contact them - to start a live chat, to send an email or to make a phone call. However, keep in mind that the agents are as multilingual as the website - they speak only Spanish. There is also Help section, but it’s rather short.
“The support agents speak only Spanish.”
Banking: The list of deposit methods includes PayPal, Paysafecard, wire transfer, Visa, and some other options. But when it comes to withdrawing the winnings, you can use only PayPal, HalCash or wire transfer. It may take up to 72 hours to process your withdrawal. The maximum amount you can withdraw depends on your method. For PayPal, it’s €2,500, and for HalCash - €200. The website doesn’t specify the limit for the wire transfer, so we suppose that there is no maximum amount. There is also no information about any limits regarding the progressive winnings. We tried to contact the support and to figure out the details, but our Spanish is too bad, sorry. By the way, the minimum withdrawal amounts are also different - €10 for PayPal and wire transfer, but €150 for HalCash. One more thing - if you use HalCash, you can request only one withdrawal per month.
Software and Game Variety
Suertia Casino offers around 150 games, and this number is not impressive at all. Most of them are developed by Microgaming. Here are some of the titles:
- Slots: Jurassic World, Mad Hatters, Avalon;
- Table games: American Roulette, European Roulette, European Blackjack;
- Video bingo: Bingo Trucks, Secret Bingo, Bingo Cup.
There are no scratch cards or video poker games. However, you can still try sports and live betting.
“The games library doesn’t include video poker and scratch cards games.”
Mobile and Live Gaming
You can experience Suertia Casino on the go. You will easily recognize those games which can be played on your smartphone or tablet - all of them have a picture of a mobile phone right next to the title of the game. You can access the website from your mobile browser, or download an application. The software for iOS and Android gadgets can be found in Mobile section of the website. That was predictable, right?
The casino also offers several live games, but the variety includes only few types of Roulette. Well, this is still better than no live games at all.
Bonuses and Promotions
Suertia Casino offers several welcome bonuses, but our Spanish is too bad to provide the detailed information about all of them. But wait, we have still managed to discover something about the casino welcome bonus!
So, as soon as you register and deposit at least €20, you automatically receive a 50% bonus up to €300. To be honest, we don’t really appreciate automatic bonuses - we think that you have to have the right to choose. By the way, the bonus funds are divided into three parts:
- 6% for slots and video bingo;
- 34% for Flash Roulette and Blackjack;
- 60% for Live Roulette.
The wagering requirement seems to be okay - to request a withdrawal, you have to wager the amount of the bonus 40 times. But keep in mind that slots and video bingo games contribute 100% to the wagering requirements, Flash Roulette and Blackjack - 15%, and Live Roulette - 20%.