Besides that, be ready for an unreliable customer support. They have no live chat and no phone support. Instead, they have a spoiled reputation, due to being indifferent to player complaints. They really consider themselves a “Star” casino? The gambling venue provides you with mobile accessibility, as well as live casino gaming options, but that’s nothing compared with other casinos aspects.
Star Games Casino is perfect for players looking for a laid-back and classy way to play. They were founded in 2002, by Europe Entertainment Ltd Casinos. Using the industry standard SSL encryption technology, they ensure the safety of all your sensitive data. This encryption makes it impossible for anyone to steal any information transferred to them. They also take great measures to keep their games fair. Including having them regularly audited by a third party company.
The Star balance is just a formality - it is a virtual currency for fun play, and you can’t withdraw any winnings gained while playing with it.
The online gambling venue has heaps of drawbacks, which we’re going to list below, but the following one caught us with our pants down: unlike other casinos which have bonus balances, StarGames makes itself a unique venue by offering the Star balance. What differs it from the bonus balance, is that the Star balance is just a formality - it is something of a currency for fun play (you can’t withdraw any winnings gained while playing with it). What’s even more ridiculous, is that you can deposit in order to buy those Stars. We don’t see any sane reasons to buy those bloody Stars.
Customer Support: Support is available round-the-clock via standard email communication. They do not currently offer any live chat or phone options, which is a big disappointment. Furthermore, some trusted watchdog portals say that the casino’s agents just don’t care about any player complaints. This is surely not a good mark of their responsibility, but we haven’t found too many negative reviews from players either.
Banking: Their baking options are pretty nice and include credit/debit cards, Skrill, Neteller, Paysafecard, Sofort, and some more methods. As you might already guessed, these are only the deposit options. You won’t find here any info on the withdrawals, as you can’t make any.
Software and Game Variety
StarGames Casino is powered by several software providers, including Novomatic and several less-known names. Though there are just around 350+ games in their library, Novomatic lovers will definitely find something to take pleasure of - the casino has one of the widest libraries of Novomatic slots.
The following game categories can be found in their games lobby:
- Slots: Sizzling Hot, Book of Ra, Lucky Lady’s Charm Deluxe;
- Table Games: Sic Bo, Roulette, Blackjack, Baccarat;
- Video Poker: Jacks or Better, Deuces Wild, Joker Wild, American Poker II;
- Bingo: Bruno Bingo, Book of Ra Deluxe Bingo, Wizard Bingo.
StarGames Mobile and Live Games
Star Games Casino players have complete mobile accessibility. All the games are compatible with any modern smartphone or tablet device.
They also have the opportunity to compete against the live dealers, with the live games being offered for Roulette and Blackjack.
Bonuses and Promotions
StarGames Casino is not the brightest star when it comes to the bonuses. Moreover, it’s not a star at all. It’s just stardust, which is left from the once-existing brown dwarf. One day, the online gambling venue offered a nice promotion for its new players, but now the welcome bonus is only 5000 stars.
Nothing of a particular interest. Just 5000 stars which can’t be withdrawn, nor you can cash out the winnings gained from the bonus.
Those stars are just formality, you can’t withdraw them, nor win something from them. Overall, this bonus is even worse than a sticky one - the latter at least allows you to withdraw the winnings gained from the offer.