Updated: 05 Feb 2018
Snai Casino Review
We have no idea what the name of Snai Casino means, but it looks like the creators of this website just forgot to add the letter "L” in the end. Really, the support agents of this casino are slow like snails, even slower! The selection of games is not that bad, but you won't be able to enjoy it fully in case you don't speak Italian. Well, even if you do, you may still not understand everything. For instance, the bonus terms look very confusing...
- Wide variety of promotions;
- Compatibility with portable gadgets;
- Good selection of games;
- Live games.
- The website is available only in Italian;
- No live chat until you register;
- The support team is extremely unresponsive.
Snai Casino doesn’t provide a lot of information about itself. The only thing we managed to discover is that this casino is under the jurisdiction of Italy. Well, this is obvious, since Italian is the only one language available on this website.
The website itself looks okay. The navigation is fine, and all the text is easily readable. But it would be great if the website would have About Us section, or something like this.
Customer Support: Sending an email via online form is the only way to get in touch with the support agents before you create an account. Great, they didn’t even specify their working hours! That’s really stupid, as emailing is not the fastest form of communication. Where the hell is the live chat? Hey, it’s available only after registration!
“The live chat is available only after you register”.
Banking: The list of banking options is far from being impressive. It includes PayPal, Skrill, credit cards and several more methods.
We did our best to find something about the security, but we didn’t succeed, sorry. The support team kept silence, so, frankly speaking, we wouldn’t trust this casino.
Software and Game Variety
Snai Casino cooperates with NetEnt, IGT, Playtech and some other developers. The selection of games includes:
- Slots: Gonzo’s Quest, Pixies of the Forest, Jurassic Island;
- Casino games: Blackjack, Roulette, Hi-Lo Solitaire;
- Lotteries: SuperEnalotto, PlaySix, It Wins Everything;
- Sports betting.
Mobile and Live Gaming
Snai Casino offers plenty of applications for diverse kinds of gadgets, so you can play it on the go without any problems. Just check Mobile section of the website to get a proper application.
There are three live games available - Roulette and two versions of Blackjack. Not impressive at all, but three games are better than nothing. They have no separate section, so you can find them somewhere among casino games.
Bonuses and Promotions
“Snai Casino offers a lot of bonuses, but the Promotions section sucks in terms of explanations”.
Snai Casino offers plenty of promotions, which is cool. But it provides only general information about them! For instance, there is a 50% welcome bonus up to €30, which is not very generous, by the way. And that’s it, there is nothing about the wagering requirement or minimum deposit. We tried to find out more, but the support team and Terms and Conditions section were not helpful at all.