Updated: 20 Jul 2018
SlotsZoo Casino Review
SlotsZoo Casino is a gambling website with too many “buts.” The Support doesn’t work 24/7, but they claim to be available around the clock. Moreover, the phone Support isn’t available at all, but they still have the number on the website. The 200% Welcome bonus, up to €800, is sticky and has too many tricky terms, so it’s much better not to claim it at all. Thank God, there is such an option. The Banking also has some issues, which should be fixed. At least the game library is great, offering up to 700 titles by NetEnt, Play’n GO, Playson, and other providers. No worries, live games are also on the list.
- Decent game library with up to 700 titles;
- Games by 12 providers;
- Available in 9 languages;
- No fees for deposits and withdrawals.
- No 24/7 Support;
- Untrue information on the website;
- Low withdrawal limit - €7000 per month;
- Sticky bonus;
- Steef wagering requirements - 30xB+D (even higher for some countries).
SlotsZoo Casino was established in 2017. It is registered in Curacao and operates under the Master Licence granted by the Government of Curacao. The casino carefully protects the information about your transactions using the latest SSL encryption technologies.
As you may guess, the casino is designed in a zoo theme and you’ll see the African landscape in the background. The website is outstanding and includes many bright animations and an easy-to-navigate interface. You can run the games right in the instant mode or download the casino app on your desktop.
Despite such a colorful design, all the information on the page is readable.
Customer Support: The customer support claims to work 24/7, but live chat is available just between 06:00 and 00:00 GMT. You can also contact the service staff through email and telephone number. Wow, stop, there is a phone number, but it’s not available now. So you can’t use it anymore. Two lies on the website at the same time. Hm...not good for you, guys.
Banking: If you decide to make a deposit, the casino offers you the following international banking methods - Visa/MasterCard/Maestro, Ukash, Neteller, Skrill and some other local options; available in certain countries. The withdrawals are made via credit/debit cards, Skrill, Neteller, and Bank Transfer. The withdrawals through e-Wallets take 24 hours, but through Bank Transfer it takes 5 business days, and even more through credit cards - up to 10 business days. The maximum withdrawal limit isn’t great as well - €7000 per month. At least, there are no fees.
Software and Game Variety
SlotsZoo Casino is powered by the industry-leading providers like NetEnt, Betsoft, Play’n GO, Playson, Fugaso and some others. The library of games is pretty cool, and it includes:
- Slots: The Giant, African Sunset, Fire and Steel, Pharaoh Fortune, Olympia Slot, Magic Forest, Smoking Dogs;
- Table/card games: Roulette, Blackjack, Poker, Keno;
- Video Poker: Wild Sevens, Jacks or Better
- Specialty games: Reels of Fortune, scratch cards, Hi-Lo, Hole in One.
There is one more interesting “Micro Bet” section with 7 unusual games - check them out because they worth your attention.
Mobile and Live Gaming
You can find various live games in the general game library. Try some variations of Blackjack, Roulette, Baccarat, and Golden Ball.
SlotsZoo Casino has a “Live and Virtual Casino” section, but for unknown reasons, it is absolutely empty so far.
The casino features a decent mobile version with convenient navigation. You can play your favorite games using your smartphone or tablet. The games collection in the mobile version is great with a wide variety of entertainment to choose from.
Bonuses and Promotions
The Welcome Bonus at SlotsZoo is very tempting and generous from the first sight. It consists of 2 parts:
- A 200% match reward up to €800 on the 1st deposit (use the bonus code “ZSLOTS200”).
- A 250% match reward up to €800 on the 2nd deposit (use the bonus code “ZSLOTS250”).
The situation with the wagering requirements is quite interesting, in a bad way, as there are some catchy things waiting for you. In general, the sum of the bonus and deposit amount should be wagered 30 times - it’s more or less okay, but still too much. The wagering requirement for the Greeks is 80xB+D and 40xB+D for players from Finland, Denmark, Sweden, and Norway. It’s not the main upsetting thing about this bonus.
Welcome Bonus is sticky (non-cashable) - you can’t withdraw it, but just the winnings from it. By the way, your winnings can’t exceed 10 times your initial deposit. You can wager only on Slots, and those by NetEnt don’t contribute towards wagering at all. Read the Bonus Terms very careful, but we’d suggest you not claim this useless bonus at all.
Anyway, the casino offers some other promotions like the VIP Club, Early Bird Promotion, Night Owl, Birthday, and some more that can be found on the “Promotions” page.