The support agents are supposed to be at your service 24/7, but they were absent every time we tried to talk them. The website itself looks outdated and withdrawing your winnings will take you plenty of time. This casino still has several decent points to it, but as you will see, it isn’t enough to balance out the situation.
Slots Plus Casino is pretty shady. The website says that it is incorporated in Panama and this is the only information we managed to find about it. Great. Well-known and trusted portals say that the casino is regulated by Costa Rica. We don’t even know who to believe. The Terms and Conditions section doesn’t offer a lot of details, while the About Us is simply missing. The design also leaves much to be desired - the website looks pretty outdated.
Here is one more bad piece of news - this casino belongs to the MainStreet group. Other trustworthy watchdog portals report that this group had issues related to payment delays and being unresponsive to user complaints. We don’t say that the same things relate to Slots Plus Casino, we’re just saying.
We have finally managed to find something good about this casino - it protects your data with SSL encryption. Nice, but there is nothing special about it, as almost every online casino uses this technology for keeping your information safe.
The support team is supposed to work 24/7, but we didn’t manage to get in touch with them.
Customer support: We tried to find out more details about the casino via the live chat, but the support team was absent. Even though their working schedule is supposed to be 24/7. You can also try to reach them via email, but we guess getting a reply in this way will take more time. The FAQ section is also virtually useless - it answers only a few questions.
Banking: The list of banking methods is not that long - to withdraw your funds, you can use only Neteller, check, and few other options. All payouts are in USD. Withdrawals may take up to 2 weeks to be processed. TWO weeks!
The maximum withdrawal amount is $2,000 per week, but this limit also depends on your VIP status. For instance, after you become “Platinum” you will be able to withdraw $5,000 per week. Such wow.
Software and Game Variety
Slots Plus Casino is available both in a downloadable and instant play mode.
The casino is powered by Real Time Gaming and there are somewhere around 200 games. Both parts of this sentence aren’t very exciting, but we suppose that some of you might like RTG games. Here are some of them:
- Slots: Coat of Arms, Golden Lotus, Lucky Tiger;
- Table games: Blackjack, Baccarat, Pontoon;
- Video poker: All American, Joker Poker, Jacks or Better;
- Specialty games: Keno, Bonus Bingo, Roaring Twenties Bingo.
If you want to play the games from the top-notch providers, then visit Betfred Casino that offers over 600 titles.
Slots Plus Mobile and Live Gaming
Slots Plus Casino is compatible with portable devices, so you can play it on the go. You can either access the casino from via your mobile browser or download an application - there is a special app for Android devices.
Live games are not included in their library.
Live games are not offered at this casino. So if you are a fan of live gaming, go and look for another gambling website. Actually, we advise you to follow this recommendation in any case.
Bonuses and Promotions
The first deposit can bring you a 400% bonus up to $10,000. This sounds attractive, but as usual, something is lurking in the terms that will screw it up.
The wagering requirements are a true disaster - 50 times the sum of your deposit and bonus!What’s much worse, the bonus chips can not be redeemed, so they will be removed from the cash-out.