Updated: 05 Feb 2018
Slots Hangout Casino Review
The name of Slots Hangout Casino promises you loads of fun and unforgettable adventures, but, actually, that’s not true. If you create an account there, you will get only a pain in the ass. It bonus conditions suck - as a newcomer, you can get only Amazon vouchers or some free spins (the winnings have to be wagered 65 times!). Besides, some clauses of their terms and conditions are just awful, while GBP is the only currency this casino accepts. But at least the variety of games is not that bad - Slots Hangout Casino offers more than 300 titles from Microgaming, NetEnt, and few other companies. But, to be honest, even the widest library in the world wouldn’t be able to balance all those drawbacks.
- License from the UK;
- Live chat;
- Mobile compatibility;
- No need to download the software.
- No 24/7 customer service;
- No live games;
- The only accepted currency is GBP;
- Long list of restricted countries;
- Withdrawals remain pending for up to 7 days;
- The maximum bonus conversion amount is £250;
- The wagering requirement sucks - 65xB;
- Certain clauses of terms and conditions are absolutely unacceptable.
Slots Hangout Casino is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission. The website looks more or less okay, but certain sections can be hard to read - say “thank you” to the dark background and white font. The navigation is fine (nothing special, but you won’t get lost there), in contrast to certain clauses of terms and conditions. For instance, one of them says that if you don’t log in for 180 days, your balance (including real and bonus money) will be forfeited. You won’t even get a notification about this.
“If you don’t log in for 180 days, your balance (including real and bonus money) will be forfeited”.
Customer Support: Don’t count in 24/7 support service - the agents work only from Monday to Friday, from 09:30 to 18:00. This means that if you need help, for instance, on the weekend, you will have either to use FAQ (it’s not really helpful, by the way) or to wait until Monday. Anyway, you can contact the support via live chat, email or WhatsApp. We tried the chat, and we were extremely patient, but we got no reply. All the operators were busy all the time.
Banking: The list of banking options is far from perfection - you can deal with your funds only via PayPal, credit or debit cards, Paysafecard, and Pay by Mobile. The maximum amounts you can withdraw are £1,000 per day, £3,000 per week and £5,000 per month. This doesn’t look very impressive, and terms and conditions don’t even say if this clause applies to progressive winnings or not. It looks like it applies. We tried to figure out more details, but the support didn’t help. Besides, your withdrawals may remain pending for up to 7 days, and you have to wager at least £100 in real money before requesting your first withdrawal! And here is one more thing for you to keep in mind - GBP is the only currency accepted by Slots Hangout Casino.
Software and Game Variety
Slots Hangout Casino offers over 300 games from NetEnt, Microgaming, and some other developers. Not bad, but the navigation in the library sucks - you won’t find there standard categories! You can only check all the games in the alphabetical order, or to use the following “filters”: Hot Slots, My Faves, Newest, and Jackpots. Well, at least there is a search bar, and that’s the only thing which can save you from that terrible mess. Anyway, here are some games you can play there:
- Slots: Gonzo’s Quest, Immortal Romance, Agent Jane Blonde;
- Table games: Blackjack, American Roulette, European Roulette;
- Video poker: Jacks or Better, Joker Wild Double Up, Deuces Wild Double Up.
They also offer two jackpot slots: Fluffy Favourites and Fluffy too. Wow, very generous!
Mobile and Live Gaming
Okay, here is (finally!) a piece of good news - Slots Hangout Casino can be played on the go. No need to download the software, just go to the website, log in and start playing. And here we have a piece of bad news, just to balance the previous nice thing - there are no live games there.
Bonuses and Promotions
Slots Hangout Casino doesn’t offer a traditional welcome promotion. You know, this kind of promotions when you just make a deposit, get a bonus, wager it, and so on… Things are a bit different here. So, you deposit at least £10 and get a free spin on Mega Reel. This is not a slot - this is a “place” where you can get a bonus. So, you spin Mega Reel, and receive your prize. You can get free spins (they offer up to 500 spins on Starburst!) or Amazon vouchers. What? Amazon Vouchers? Are they serious? When you make a deposit, you count on some kind of a bonus (or at least spins!), but not on vouchers! Winnings from the spins are considered to be bonus cash, and you will have to wager them 65 times. The maximum bonus conversion amount is £250.
“You won’t get a traditional bonus - only spins or Amazon vouchers”.