The support agents don’t work 24 hours a day, 7 days a week, and the welcome bonus is rather disappointing. You will get only spins or Amazon vouchers, nothing more! The winnings from the spins must be wagered 65 times and this is too much. At least you can win a pizza here. The only thing, is that you have to become a VIP before taking part in this competition.
Slot Shack was established in 2016. It is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission. It also holds a certificate from SQS, which proves that the software is absolutely fine.
Frankly speaking, the website looks bad. It seems that the designers wanted this casino to look like a tropical paradise, but they had nothing except the Paint software to do this. The navigation is okay, but only until you start checking the variety of games - there are not enough categories.. The website is available only in English.
The monthly withdrawal limit is £5,000.
Customer Support: There are two ways to contact the support team - the live chat and email. Not bad, but the support agents work only from Monday to Friday, from 09:30 to 18:00, and the live chat becomes available only after you log in. There is also a FAQ section, but it’s not that extensive. Besides, the FAQ says that you can also use WhatsApp, but we didn’t find the number. Oh, everybody lies, even the FAQ.
Banking: You can use PayPal, Paysafecard, Visa, and several other methods. Withdrawal requests remain pending for 48 hours and the limits are £1,000 per day, £3,000 per week, and £5,000 per month. However, the terms and conditions say that you can change these limits - talk to the support service to discover more details. Not a great deal, really - no one wants to wait for days until his payments will be processed, and so we’d like to show you two casinos where there are no suchlike problems: Tiger Gaming Casino and Prime Casino.
Software and Game Variety
- Slots: Starburst, Jack and the Beanstalk, Starburst, Blood Suckers;
- Jackpots: Mega Moolah, White Wizard, Shaman’s Dream;
- Table games: Blackjack, Blackjack Pro, American Roulette;
- Video poker: Deuces Wild Double Up, Joker Wild Double Up, Jacks or Better.
There are not so many table and video poker games, but such a limited variety is still better than nothing at all. This casino is called SlotShack, so what did you expect? Obviously they focus on slots!
Slot Shack Mobile and Live Gaming
You can play Slot Shack Casino on your smartphone or tablet, no problem. No application is required, you can play the games right in your mobile browser.
Live games are not available, sorry. So if you are looking for a live casino, continue your search. This website won’t meet your needs.
Bonuses and Promotions
The welcome bonus of Slot Shack looks rather special. You register and deposit at least £10. Then, you get one free spin on a so-called Mega Reel. Spin it and receive your bonus - in the best case, you can get 500 spins on Starburst, and in the worst - the Amazon voucher. The winnings from the spins must be wagered 65 times, which is too much, if you ask us. The maximum conversion amount is £250.
The wagering requirements are 65 times the amount of your winnings from the spins.
If you like this bonus, you can claim it at any time - it’s not even welcome. Just deposit £20 or more, and that’s it. The wagering requirements won’t change, but you will also have to meet all the remaining requirements in case you have them. For residents of the UK, the bonus conditions are the same.
However, one bonus is really cool - after you become a VIP, you can take part in a weekly competition and win a pizza. You can also complete diverse tasks to get trophies. Check the casino’s website for more details.