Silver Sand Casino Review
Silver Sands Casino isn’t doing much for their popularity by continuing to ignore the importance of a properly designed website. However, that’s just a beginning of their problems. They host less than 150 games from RTG and provide you with a time machine that turns on exactly when you enter the signature RTG game lobby. It is pre-set to send you for fifteen years in the past, in those times when the websites were ugly as hell and filled with random keywords. Not very exciting, huh? The welcome bonus is a 100% match on your first deposit up to €400, and you’ll need to wager the amount of your deposit + bonus 30 times before withdrawal. This should be a brief overview, so we just say that you should check the T&C before claiming a bonus, or read our review where we’re explaining the tricky terms of Silver Sands promotions.
- Exclusive RTG software and games;
- Fair play tested by TST;
- Secured SSL encryption;
- Lots of payment options.
- Extremely outdated website;
- Shady terms of bonus withdrawal;
- High wagering requirements;
- Too small game library;
- Non-responsive live chat;
- No phone support;
Silver Sands Casino joins the countless numbers of bland websites with an overused layout. Sometimes game lobbies are way better than the website they’re on - but it’s not that case. RTG is well-known around the world for their game lobby, that looks like it fell from the very top of the ugly tree, and climbed back again to try one more time. The guys from Silver Sands Casino managed to make it hurt your eyes, and it’s also laggy. That’s about it, nothing more to say.
But let’s not entirely judge this book by the cover and see what is really going on behind the curtains. As a platform, they allow for both instant play and a free downloadable version of their casino. They host a miserable number of slots, table games, and video pokers from RTG. Their licensing as has been fully provided by the jurisdiction of Kahnawake.
“Silver Sands Casino could use some work on their overall layout, but as a casino, they definitely do deliver. The question is what exactly they deliver, but we’ll leave it for you to decide.”
For the benefit of their players, Silver Sands Casino offers customer service through live chat and email options. Most e-mails receive a response within one business day. They also implement the industry standard SSL encryption, as well as regular gaming audits by TST. This ensures that not only is your private information in safe hands but that your gaming outcomes are entirely fair and random.
Banking: The Casino provides cashout via Neteller, Skrill, EcoPayz, credit cards, and Bank Wire. The pending time for each withdrawal is 48-72 hours, so we’ll rate it as “below average.”
Customer Support: Customer Support service can be reached via email or live chat. The Casino claims that the support is 24/7, but when we tried to chat - it was “online,” but no one responded.
Software and Game Variety
Silver Sands Casino is powered entirely by the Real Time Gaming software developer. Its game library is too small for a modern casino, but when you look at the website, everything falls into place. It’s not a modern casino, so it can have 150 games and be happy with it. Here are some titles that might interest you:
- Slots: Aztec’s Millions, The Big Bopper, Bubble Bubble;
- Table Games: Baccarat, Blackjack, Caribbean Stud. Pai Gow;
- Video Poker: Aces and Eights, Bonus Poker, Deuces Wild;
- Specialty Games: Treasure Tree, Keno, Craps;
“The games offered by Real Time Gaming presents diverse opportunities that are suitable for all styles of casino players.”
Mobile and Live Gaming
Silver Sands Casino does not currently offer any live casino games in their library. However, mobile players should have no problem gaining access to instant play games. The mobile lobby is a bit laggy, but we should thank that it exists.
Bonuses and Promotions
Silver Sands Casino awards new players with three deposit bonus offers a total amount up to €1,000. It’s spread on three first deposits: the first one is a 100% match up to €400, the second is 75% up to €300 and the third - 50% up to €300. The Wagering Requirements are 30 times the bonus plus deposit amount, and it’s frankly not the best offer in the world. Unfortunately, Silver Sands Casino thinks that it’s not crappy enough, and gives us another thing to bitch about: the bonuses are almost sticky. You might want to know what does it mean, so here it is: you can’t withdraw the bonus or bonus winnings if their sum is less than the original bonus amount. Even if you met the WR’s but the total amount of your cash balance and bonus balance is lower than the sum of an initial deposit and bonus - they’ll decline a withdrawal of a bonus balance and send it back to your account. This is not the worst thing that can be done to a bonus, but it’s bad enough to pick another place to play.