Shangri La Casino was launched in 2017. It is licensed and regulated by the Government of Curacao. There is nothing really special about the website’s design - it’s pretty standard, with typical casino pictures in the background. The only serious (but still standard) issue is that huge pieces of text are hard to read due to their traditional dark background and white font. However, there are no problems with the navigation, and there are 5 language options for you to choose from.
Customer Support: The website says that the working schedule of the live chat support team is from 13:00 to 01:00 EET. That’s not right. The support works round the clock (we checked it), and you can also contact them via email. They also provided their postal address. FAQ is there too, but it’s virtually useless - it’s just too short.
€100,000 is the maximum amount you can withdraw per day. Wow, these guys are really generous!
Banking: The list of banking options is wide enough - it includes Skrill, Neteller, bank transfer, Visa, WebMoney, Trustly, and several other methods. eWallet withdrawals are processed within 24 hours, but if you use credit or debit card, it may take from 1 to 3 working days. Withdrawals via bank transfer will take from 3 to 5 business days. The maximum amount you can withdraw per day is €100,000 - this rule works even in case you win a jackpot. The maximum possible payout from a single spin in any bet level is €200,000. This clause applies to bonus games, features, and free spins which could be triggered by that single spin, but not too progressive jackpots.
Software and Game Variety
- Slots: Starburst, Thunderstruck, Moon Princess;
- Jackpots: Divine Fortune. Mega Moolah, Gunslinger;
- Table games: Blackjack, Pontoon, Casino Hold’em;
- Video Poker: All American, Deuces Wild, Jacks or Better.
The navigation is very convenient here - there are a lot of diverse filters which can significantly facilitate the search. Besides, the website has a Sports section.
Shangri La Casino Mobile and Live Gaming
The mobile version of Shangri La Casino works properly. You don’t need to download an application. Just open the casino’s website in your mobile browser, log in, and start playing.
The selection of live dealer games includes Three Card Poker, Baccarat, Money Wheel, and a few other games.
Bonuses and Promotions
Right after you register you can get 20 free spins on The Legend of Shangri-La: Cluster Pays. To claim the bonus you have to launch the game. The winnings must be wagered 50 times, and you have to do it within 24 hours. The maximum possible cashout is €1,000. To withdraw the winnings, you will also have to deposit at least €20 via Skrill, Neteller, debit card or credit card.
You have only 1 day to meet the wagering requirement of the deposit bonus!
Then, if you deposit at least €25, you can get a 100% bonus up to €100 plus 100 spins on Finn and the Swirly Spin. Looks cool, but you will have to wager the sum of your deposit and bonus 40 times. What is even worse, you have to meet this requirement within 1 day! The winnings from the spins have to be wagered 50 times. It was a bit of a challenge, to find a casino with worse bonus terms (not counting sticky bonuses, of course), and we did find it! It’s Drake Casino, and yes, you don’t want to claim a bonus there too.