Updated: 05 Feb 2018
Secret Slots Casino Review
The general idea of the Secret Slots Casino is interesting, but when you realize that the secret consists of “providing players with an exceptional and memorable slots experience,” you feel betrayed. That's what it was all about?! A stupid advertising phrase? There are no secrets here, guys, except the fact that you can’t see any crucial information on the website before you register an account. Secret Slots Casino hosts about 150 games from IGT, NetEnt, 888 and Amaya, and these games are decent, but we want more. It’s not 2007; you can’t impress anyone with 150 games in your library. The welcome bonus is also a big nasty secret of this casino because you can’t just boast of such things. It’s a 100% deposit match up to £10. TEN QUIDS, CARL! And ten free spins on the second deposit. The wagering requirements are 35 times the bonus plus deposit amount for £10 offer and 100 times for free spins winnings. We can’t stand such generosity anymore, so it’s up to your decision now.
- Operated under the laws of the UK and Gibraltar;
- Has eCOGRA Safe & Fair seal of approval;
- All transactions are protected by SSL encryption;
- 24/7 UK toll-free phone support;
- Ridiculously tiny bonus;
- Enormous wagering requirements;
- Poor game library;
- 72 hours response time for email support;
- No live games.
Secret Slots Casino is operated by Cassava Enterprises, the entity behind the gigantic 888 Holdings. Is opened in 2014 and is regulated by both the UK and the Government of Gibraltar.
The website looks alright. Its cheapness is obvious, but it looks modern and sometimes even better than normal. One problem we have with it is that you won’t even see all the games they offer (only some unclickable icons) until you open an account. What if the games suck? There would be no reason to register in the first place. They don’t even have the software developer’s badges on the front page (as the online casinos usually do). The navigation is good enough, considering the game variety (we’ll get to this in a moment).
“One problem we have with the website is that you won’t even see all the games they offer (only some unclickable icons) until you open an account.”
The policy of hiding every god-damned thing before you register is crap. The cheap trick with “secrets” doesn’t work on adult people that are willing to spend some money in a trustworthy and entertaining place. And the trustworthy websites have all their information available at any time, even before registering. We could let it slide, but there’s no forgiveness for such crappy “secrets” as these guys have.
Banking: Banking options are abundant, and cover most popular methods: PayPal, Neteller, credit cards, and Paysafecard. The withdrawal times are way worse than the assortment of options: all transactions are subject to 72-hour pending time, so you need 4-5 days to withdraw the winnings via eWallets and 3-7 days to do it via credit cards.
Customer Support: When it comes to support, your options are limited to email and phone (toll-free for the UK). The latter works only within the 9 am and 1 am timeframe. The response time for emails is 72 hours, so good luck with regulating your issues.
Software and Game Variety
The library of Secret Slots Casino doesn’t have much but slots in it - about 150 of those. We should mention that on the casino’s website they say about three hundred games, but we see only about 150. It might be some technical issue, or the casino just cut its game library in half for whatever reason. Looks strange anyway. The only tabs you’ll see on the menu are “Hot and Cold” (that shows the most and least paying games for the last month), New, Jackpots, and All. The games are provided by some of the most famous developers in the industry: Netent, IGT, NextGen, WMS and more.
- Slots: Starburst, Titanic, Irish Riches;
- Table/Card Games: Oasis Poker, Baccarat, Blackjack;
- Progressive Jackpots: Pirates Millions, Oktoberfest, Jackpot Jockey
Mobile and Live Games
The mobile version of the casino works fine. When you log in, you’ll even see some games the desktop version doesn’t have, like keno, and scratch cards.
As expected with a slots-focused casino, live games are missing.
Bonuses and Promotions
Alright, let’s see how many pleasant secrets Secret Slots Casino has prepared for all slots lovers. Here it goes, the Welcome Bonus: deposit £10 or more and you’ll get another £10 on top of it. So exciting! Noticed us using GBP sign instead of Euro? That’s because the offer is only available to the UK players. On your second deposit, you’ll get ten free spins.
“Here it goes, the Welcome Bonus: deposit £10 or more and you’ll get another £10 on top of it. So exciting!”
The cash bonus is subject to 35 times the combined amount of the bonus plus deposit, and the winnings from the free spins should be wagered 100 times to be withdrawn.
There’s also a Loyalty Program, where you grow in levels as you make bets. Most notably, the rewards include daily free spins, that don’t have any wagering requirements attached to them, and monthly cashback bonuses.
As always, check out other promos on the website to see what’s up for grabs.