The welcome package also looks attractive - up to €750! But, unfortunately, this particular ruby is not very precious, since the bonus wagering requirement is not welcoming at all. For example, the first deposit bonus is a 100% match, up to €150, and the wagering requirement is 50 times the amount of the bonus.
What is even worse, this casino a part of Bayton LTD, which is associated with Digimedia group. And you have to know that those guys from Digimedia are notorious for being inconsistent, in terms of resolving complaints.
Ruby Fortune started operating in 2003. It is licensed and regulated by the Malta Gaming Authority. Besides that, the casino holds a certificate from eCOGRA, which proves the fairness and randomness of the games.
The Ruby Fortune casino uses a stale website design, with few modern touches. Frankly speaking, those touches are simply not able to save the whole situation - the website still looks like someone spilled a bottle of cheap wine all over the background. Actually, we expected such a mature casino to have a more eye-catching and stylish design. There are 12 language versions of the website (German, English, Spanish, and some others), but such diversity is not that important, when the background turns reading huge pieces of text into a bloody hell!
The website looks like someone spilled a bottle of cheap wine right on the background.
Customer Support: You can count on being heard with top-quality customer service which is provided to you from 8:00 to 00:00 7 days of the week via telephone (there are several toll-free numbers), email, and live chat. We tried the chat and got a reply virtually immediately. The Support is multilingual and has different schedules for different languages. English support is 24/7.
Banking: The list of banking options is rather long. It includes the most popular methods, such as PayPal, Skrill and Neteller, and some additional options, so you can feel really comfortable while carrying the rubies from that chest to your wallet.
By the way, carrying the rubies may take you a lot of time - after the casino releases your funds, you will have to wait for 3-7 days until they reach your account. At least there is no monthly withdrawal limit.
Software and Game Variety
Ruby Fortune is powered by the well-known Microgaming software provider and offers over 400 games.
The selection includes:
- Slots: Diamond 777, Double Magic, Pirates Paradise;
- Jackpots: Cash Splash, Treasure Nile, King Cashalot;
- Table games: Blackjack, Baccarat, Craps;
- Video Poker: Jacks Or Better, Joker Poker, Louisiana Double Poker;
- Instant win games: Wild Champions, Three Wheeler, Bingo Bonanza.
Rubyfortune Mobile and Live Games
Guess what’s wrong with the “Live Games” in the Ruby Fortune? There is a separate section for them, but you can find only Hold’em there. You still can find some other games by typing “live” in the search string. You will also find Baccarat, Roulette, and Blackjack variations!
Fortunately, they are completely mobile compatible and can be accessed from any modern smartphone or tablet device.
Bonuses and Promotions
At Ruby Fortune you, as a new player, are welcomed with a €750 bonus package. This is how it works:
- The first deposit: a 100% bonus up to €150;
- The second deposit: a 50% bonus up to €200;
- The third deposit: a 25% bonus up to €400.
There are some interesting clauses in the bonus terms and conditions - check them carefully!
Would have been nice, but the wagering requirement is not that cool - it’s 50 times the amount of the bonus. Besides, there is an interesting clause in the terms and conditions saying that you can’t withdraw more than 6 times your first deposit amount, while the remaining funds will be forfeited. The worst thing is that this clause is applied at the casino’s discretion. At least this rule doesn’t work with the winnings from progressive jackpots.