Updated: 26 Jun 2018
Royal Planet Casino Review
Royal Planet Casino is an impolite, shady, and extremely boring website; with an unresponsive support team. There is nothing royal about it! It doesn’t even provide information about its license! True kings never do this.
The games library includes fewer than 200 titles and all of them are from Rival. Live games are not offered. The bonus conditions are confusing - there are too many welcome bonuses, and we have no idea which of them you can actually get. However, one of them is a 799% bonus up to €3,995, with the wagering requirements of 35 times the sum of the deposit and bonus, which is too high. The casino still has several pros, but they are too tiny to save the overall situation.
- Mobile compatibility;
- SSL encryption;
- Live chat;
- VIP program.
- No information about the license;
- No live games;
- A long pending period for withdrawals;
- High wagering requirements: 35 or even 60xB+D;
- Confusing bonus conditions.
The website of Royal Planet Casino looks outdated and boring. What is worse, there is no information about the casino’s license. As for us, playing at a casino that doesn’t find time to introduce itself is not the greatest idea ever. We tried to find out at least something about the license, but we didn’t succeed, sorry.
The website provides no information about the casino’s license!
The site itself really needs an update. And it’s not only about the design - certain functions simply don’t work. For instance, that language switching button in the upper right-hand corner of the starting page doesn’t work, although it looks like there are several language options to choose from.
Customer Support: The support team works round the clock, but this doesn’t mean that they will solve your problem instantly. We tried to contact them and we didn’t get a reply. Anyway, there are two options for contact - the live chat and the email. Support section also says that there is a toll-free line, but the number is not available.
Banking: You can use Skrill, Neteller, bank transfer, credit and debit cards, and some other banking options. The pending period is very long - 8 business days! The maximum withdrawal limits are €5,000 per week and €10,000 per month. If you request more than €100,000, the casino has the right to pay your winning in installments, so that it will take you 10 months to receive the full amount.
Software and Game Variety
Royal Planet Casino is powered by Rival, and its selection of the games is not that wide - there are fewer than 200 titles.
It is impossible to check the full collection before creating an account, but we have still managed to discover what games this casino offers:
- Slots: Party Parrot, Ten Suns, Diamond Dragon;
- Jackpots: Money Magic, Major Moolah, Strike Gold;
- Table games: Blackjack, Baccarat, Red Dog;
- Video poker: Deuces Wild, Tens or Better, Double Joker;
- Specialty games: Cast for Cash, Tiki Treasure, Keno.
Mobile and Live Gaming
You can play Royal Planet Casino on your tablet or smartphone, but we would just recommend you to choose another gambling website. This one is not suitable for a serious gambler.
Here is one more reason to do this - the live games are not available here. Which is not surprising, considering that the overall variety is far from perfection.
Bonuses and Promotions
Promotions section of Royal Planet Casino is awful too. So, before you register, you see three options for newcomers. The first one is a 200% bonus, up to €400, which you can use on slots. The second is a high-roller bonus - a 100% match, up to €777. The minimum deposit is at least €300.
Then, there is a welcome package which works like this:
- 1st deposit - a 125% bonus up to €400;
- 2nd deposit - a 75% bonus up to €300;
- 3rd deposit - a 50% bonus up to €250;
- 4th deposit - a 50% bonus up to €250.
The bonus conditions are confusing, but the wagering requirements are very high in any case.
Regardless the type of the bonus, the wagering requirements will make you suffer - you will have to wager the sum of your deposit and bonus 60 times. And here is one more “pleasant” surprise - after you register, you will see that there is only one welcome offer, and it’s different from those ones which we have already described. It’s a 799% bonus, up to €3,995, and the wagering requirement is 35 times the sum of your deposit and bonus. We tried to figure out where is the truth and which of these bonuses you can get as a newcomer, but the support kept silence. In any case, each of these bonuses has very high wagering requirements.