Updated: 05 Feb 2018
Royal House Casino Review
Royal House casino is good. It feels like riding in your limo watching pathetic plebs trotting along on their trifling businesses. Except that you’re not really in a limo and there are no plebs, but otherwise EXACTLY the same. The Casino holds top-tier licenses from UK and Malta and hosts the games from top-notch providers, such as NetEnt, Microgaming, and NYX. Games are great and diverse (almost 400), jackpots are huge. Promotions are sweet, and the Welcome Offer is a 100% deposit match bonus up to €1000, separated on three deposits, with 50 times the bonus wagering requirements. So, after all, what else could you possibly want? Probably a personal navigator, familiar with the sitemap, that will guide you through horrible game filters and help to find your favourite games. And a little less bonus wagering requirements.
- Appealing VIP-themed design;
- Fat bonuses and promotions;
- More than ten software providers;
- Holds the licenses from UKGC and MGA.
- The horrible game filters;
- The wagering requirements are too big and have a hidden catch.
Royal House casino opened its door just recently - in 2016. It is operated by ProgressPlay Limited and holds the licenses from Malta Gaming Authority and UK Gambling Commission. The website looks royal, with the fluid animations and black and gold theme. What could have been better, is the navigation. On the homepage it looks great - here all your usual game types are neatly organized into categories. When you enter the All Games section, it gets clunky.
Additional filters appear to be the same for all categories (so that you can choose Live dealers within slots section and be surprised that nothing comes up). Provider selection resets after you change any other options. Sorting doesn’t really sort (want to sort by RTP percentage? Nope, choose the EXACT percentage you need out of a gazillion fractional numbers). Selecting a game type redirects you to another page with only those games, but all navigational and filter bars suddenly disappear, and you have to go back to do another search. We could go on, but you get the idea. Contrariwise, the necessary information about the casino is organized pretty well: on the bottom of the website you’ll find the separate sections for everything. There they have RTP, Deposit Methods, Bonus Policy, VIP, Banking, FAQ and many others. It’s very convenient when you shouldn’t dig through the T&C for hours, trying to find the substantial info.
“There are currently over a dozen software providers.”
The huge drawback of Royal House Casino is a clause in the T&C where they specify the account dormancy conditions for the UK gamblers. They literally say that if you’re from the UK and your account is inactive for six months - they will start to take 10% of its balance per month as an administration fee.
Banking: Deposit and withdrawal options are alright - credit cards, Skrill, Neteller and prepaid cards should cover most options. The withdrawal pending period is ridiculously long - 72 hours. Do they really treat the VIP gamblers like that?
Customer Support: Support is available 24/7 via email or live chat. No phones in da (Royal) House.
Software and Game Variety
When you finally emerge victorious from the battle with categories and filters, it turns out the fight was worth it - the game selection is huge. There are currently over a dozen software providers who offer more than 350 games to the Royal House visitors. The most notable are NetEnt, Microgaming, 1x2 gaming, Quickspin, NYX, Cryptologic and several more.
- Slots: Halloween, Jurassic World, Stardust;
- Table/Card Games: Baccarat, Blackjack, Roulette;
- Video Poker: Double Bonus, Louisiana Double, Deuces Wild;
- Specialty Games: Volcano Eruption, Doctor Love, Irish Eyes 2.
Of course, slots make the major part of the library, but table games also come in abundance. Progressive slots are proudly inserted into the main menu. There’s a good reason for that - total progressive jackpots amount currently reaches over $3 million.
Mobile and Live Games
Most of the games run smoothly on modern mobile platforms - iOS and Android. Just open the main website and play on the go.
“Royal House casino is worth your attention.”
Live dealer games include blackjack, roulette, and baccarat in multiple variations, including VIP rooms for high-rollers, some of them are even available on mobiles.
Bonuses and Promotions
The Promotions page currently lists about 10 promos, including weekly and daily offers, cash back bonuses and “games of the day”s. The Welcome Package for new players reaches $1000 and is spread across first three deposits.
- 100% deposit match up to $200 on first deposit
- 30% match up to $300 on second
- 50% match up to $500 on third
Bonus needs to be wagered 50 times before it can be withdrawn, but for some countries (whose list isn’t specified anywhere), the wagering requirements are 100x the bonus amount.
The VIP program (of course everyone who plays there is VIP, but there are always VVIPs, VVVIPs and VFVIPs who are even more important) comes in several tiers. Every $16 you wager earn you one point, and at 10000 points you become a Diamond player with all kinds of bonuses in the house, including birthday presents, personalized gifts, and anniversary bonuses.