Royal House Casino Review
Royal House casino is okay. It feels like riding in your limo, watching pathetic plebs trotting along on their trifling businesses. Except that you’re not really in a limo, and there are no plebs, but otherwise - EXACTLY the same. The casino holds the top-tier licenses from UK and Malta and hosts the games from over 20 top-notch providers. Such as NetEnt, Microgaming, and NYX. The games are great and diverse and count around 400 titles.
Now to the less pleasant things. Promotions look sweet, and the Welcome Offer is a 100% deposit match bonus, up to €1,000, separated over three deposits. On the first one, you’ll get a 100% match bonus, up to €200. The wagering requirements are a bit too high (50 times the bonus), and there’s a cap on how much you can win from the bonuses (5 times the bonus amount). You could also make use of a personal navigator who would guide you through the horrible game filters and help find your favorite games.
- Appealing VIP-themed design;
- Fat bonuses and promotions;
- More than ten software providers;
- Holds the licenses from UKGC and MGA.
- The horrible game filters;
- The wagering requirements are too big and have a hidden catch.
Royal House casino opened its door not so long time ago - in 2016. It is operated by ProgressPlay Limited and holds the licenses from both Malta Gaming Authority and UK Gambling Commission. They used to have predatory account dormancy conditions for the UK gamblers, but now we’re happy to inform you that these conditions had been reworked. Or simply rephrased? Basically, they now say that after they close your account due to dormancy, you may ask them to re-open it. Of course, they don’t guarantee they would do as you ask, but still.
The website looks royal, with the fluid animations, and black and gold theme. What could have been better, is the navigation. On the homepage it looks great - here all your usual game types are neatly organized into categories. When you enter the All Games section, it gets clunky.
The homepage looks great - here all your usual game types are neatly organized into categories. When you enter the All Games section, the website gets clunky.
Additional filters appear to be the same for all categories (so that you can choose Live dealers within slots section and be surprised that nothing comes up). Provider selection resets after you change any other options. Sorting doesn’t really sort (want to sort by RTP percentage? Nope, choose the EXACT percentage you need out of a gazillion fractional numbers).
Selecting a game type redirects you to another page with only those games, but all navigational and filter bars suddenly disappear, and you have to go back to do another search. When you decide to play a game, you are redirected to the actual game lobby, where you will have to search for that game once again. Not to mention, this lobby is equipped with other filtering options. We could go on, but you get the idea.
Contrariwise, the necessary information about the casino is organized pretty well: on the bottom of the website you’ll find the separate sections for everything. There they have RTP, Deposit Methods, Bonus Policy, VIP, Banking, FAQ, and many others. It’s very convenient when you shouldn’t dig through the T&C for hours, trying to find the substantial info.
Customer Support: The support service is available round-the-clock via email or live chat. No phones in da (Royal) House.
Banking: The withdrawal options are diverse - credit cards, Skrill, Neteller, Paysafecard, Euteller, Qiwi, WebMoney, Trustly, and Bank Transfer. On the dark side, the pending period is ridiculously long - 72 hours. The payout limits are also low - €3,000 per week and €6,000 per month. Do they really treat the VIP gamblers like that? Thankfully, the jackpot winnings are excluded from those limitations.
Software and Game Variety
When you finally emerge victorious from the battle with categories and filters, it turns out the fight was worth it - the game selection is big and diverse. There are currently over 25 software providers who offer more than 400 games to the Royal House visitors. The most notable are NetEnt, Microgaming, 1x2 gaming, Quickspin, NYX, Cryptologic, and several more.
There are currently over 25 software providers who offer more than 400 games to the Royal House visitors.
Of course, slots make the major part of the library, but table games also come in abundance. Progressive slots are proudly inserted into the main menu. Just have a look at some of their game titles:
- Slots: Halloween, Jurassic World, Stardust, Game of Thrones, Playboy;
- Jackpots: Divine Fortune, Treasure Nile, Cash Splash, Fruit Fiesta;
- Table/Card Games: Baccarat, Blackjack, Roulette, Hold’em Poker;
- Video Poker: Double Bonus, Louisiana Double, Deuces Wild;
- Specialty Games: Keno, Super Bonus Bingo, Boss The Lotto, Germinator.
Mobile and Live Games
Most of the games run smoothly on modern mobile platforms - iOS and Android. Just open the main website and play on the go. The mobile version is convenient so that you won’t get lost in here.
Live dealer games include Blackjack, Roulette, and Baccarat in multiple variations, including VIP rooms for high-rollers. Some of them are even available on mobiles.
Bonuses and Promotions
The Promotions page currently lists about 5 promos, including seasonal bonuses, and “Games of the week”s. The Welcome Package for new players reaches €1,000 and is spread across the first three deposits. Let’s see how it works:
- 100% deposit match up to €200 plus some free spins (don’t even ask us how many of them and where you can use them, we don’t know) on the first deposit;
- 30% match up to €300 on the second deposit;
- 50% match up to €500 on the third one.
The bonus amount needs to be wagered 50 times before it gets transferred to the real balance. Mind that only the bets made with bonus funds count towards the wagering requirements and that the maximum of 5 times the bonus can be transferred. The maximum allowed bet during a game round is €5.
For the UK players: all the above-mentioned bonus terms remain the same.
The VIP program (of course, everyone who plays there is VIP, but there are always VVIPs, VVVIPs, and VFVIPs who are even more important) comes in several tiers. Every $16 you wager earn you one point, and at 10,000 points, you become a Diamond player with all kinds of bonuses in the house. Including birthday presents, personalized gifts, and anniversary bonuses.