The customer service isn’t responsible at all and can be reached only via email. If you are looking for a diverse library of games that is powered by cool software, then it’s a wrong place to stay. The casino offers somewhere about 200 titles, from the little-known B3W and PlayPearls developers. Moreover, the wagering requirements for residents of certain countries are literally mind-blowing.
Royal Flamingo Casino was created in 2013, with its main purpose being to provide the most secure and fair casino games. The casino is regulated under the jurisdiction of Curacao. It uses the most advanced SSL protocol, which ensures the protection and security of players personal and sensitive information.
The casino’s website is rather attractive with black, white, and pink colors around. It’s not laggy and easy to use. The site is available in 6 languages, including English, Italian, French, and German.
Royal Flamingo Casino is a member of PlayPearls Ltd. This group does not have any serious problems but appears to possess a limited library of games.
Customer Support: The support team at this casino leaves much to be desired. You can contact the support agents only through email or fax. You’ll receive an answer within 24 hours. So the service doesn’t seem to be reliable and responsible. Good luck at communicating with such a “super-fast” support team! Another choice is to play at a casino that cares more about its customers, such as Luxury Casino, with their great and responsive support team.
Banking: The banking options are fine. To make a cash-out, you can use Visa, MasterCard credit cards, Skrill or Neteller and some other. It takes up to 24 hours for all withdrawal requests to be processed. After that, it takes from 2 to 5 days depending on the method chosen for the money to arrive into your account. We can only guess how much money you can withdraw per month because there is no such information on the website.
Software and Game Variety
Royal Flamingo Casino has a poor library of games from little-known software providers. But the games are really interesting and diverse. The majority of them are powered by B3W and PlayPearls. The variety of slot-machines is probably the strongest point of this casino. It offers no fewer than 120 slots from different types (the strongest point, of course). Among the games you will find:
- Slots: 28 Spins Later, Banana King, Bank Job;
- Table Games: Blackjack, Punto Banco, Hold’em;
- Video Poker: Aces & Faces, Deuces Wild, Double Down Stud;
- Scratch: Candy Coins, Fruit Fever, Keno;
Royal Flamingo Mobile and Live Gaming
Royal Flamingo Casino provides a mobile version of the website for those who like to play while on the go. Most of the slots can be played on smartphones or tablets. The mobile casino works pretty well.
Currently, the casino features 6 live games. These include only different Roulette types. All of them are available in the mobile version, too. No BlackJack, no Baccarat or Keno games at all. What a disappointment!
Bonuses and Promotions
The newcomers are granted a promising 200% welcome match up to €500 on the first deposit. The wagering requirements are even more uplifting - 32 times the bonus amount. Well, it’s not a proper casino for those who are from Russia, Kazakhstan, or Poland. The wagering requirements for them are 200xB. Holy buttsmacker, 200 times the bonus amount. If you receive €500 as a bonus, you have to wager €100 000.
The wagering requirements for players from Russia, Kazakhstan, and Poland are x200 of their bonus amount. 200! Is it possible at all? We don’t think so.
There are also some daily promos and bonuses that can be claimed only at certain hours of the day.