The first deposit will bring a 100% match reward, up to €100, and 50 Free Spins. The welcome bonus is somewhat tight - 50 times the bonus wagering requirements are barely acceptable. Luckily, all the bonus terms are pretty straightforward, so it doesn't take a degree in rocket science to decipher them. That, nice support, and few issues with players, earned them a decent reputation within the community.
Roxy Palace Casino was founded in 2002. They used to be really good, but then the 32Red Group took them over, and… nothing changed, they’re still really good. The casino holds licenses from the UK Gaming Commission and Gibraltar Gambling Commissioner.
They used to be really good, but then the 32Red Group took them over, and… nothing changed, they’re still really good.
Roxy Palace UK has a well-enough-designed modern site, with nothing to complain about. The online instant play lobby is convenient and easy for players tonavigate through, however the informational section is adequate, and everything works smoothly.
Customer Support: The casino has a sociable and reliable live customer support team, which is ready to help you any time of the day. You can contact their agent for free through online live chat, phone number, and email. Moreover, the casino has the social channels on Twitter, Facebook, and YouTube.
Banking: Deposit options are fine - they accept credit cards, Skrill, Neteller, Paysafecard, and a couple of instant banking methods (Sofort, Trustly). Withdrawals however are limited to cards, Wire Transfer, and Neteller. They don’t process withdrawals on weekends, and there’s a 48-hours pending period, which may lead to cashing our being longer than you’d want. As for the withdrawal limits, these annoying things are not imposed by the casino. So, all in all, decent deposit options and no withdrawal limits pretty much even it out.
Software and Game Variety
With well over 500 Microgaming games in the Roxy Palace Casino collection, players can be sure to find something suitable to their style. They also offer several online games from smaller developers, such as Multislot and EGT, delivered through the Microgaming platform. We feel pretty free to say that that isn't too shabby!
- Slots: Forbidden Throne, Candy Dreams, Goldwyn’s Fairies, Agent Jane Blonde;
- Jackpot Games: Mega Moolah, Major Millions, Treasure Nile, Wow Pot.
- Table Games: Roulette, Blackjack, Baccarat, Sic Bo, Pai Gow, Craps.
Keep in mind that this casino has a downloadable Windows version and an instant play lobby. Downloading the casino will include the 500+ games. If you decide to play on the website, you’ll be sitting at about 250 games. Despite the fact that the number of titles is decent, such games as video poker, bingo, keno, or scratch are not available in the instant-play mode.
Roxy Palace Casino Mobile and Live Games
Live Casino games are certainly available at Roxy Palace Casino with several variations of Roulette, Blackjack, Baccarat, and Poker to choose from. Overall, this section includes about 15 titles.
They are also mobile compatible, giving you full access to their slots and live games collection from any modern smartphone or tablet device. The users of Android and iOS smartphones can download an app on their device.
Bonuses and Promotions
Getting ahead of ourselves with this Roxy Palace review, the welcome package is not the most exciting one on the web. As a newcomer, you can get a 100% match reward, up to €100 on the first deposit, and 50 free spins on Highlander slot. Note, the casino will grant you this tiny bonus, only assuming that the deposit was made via credit card or PayPal.
The wagering requirements are rather strict - you will have to wager the bonus amount at least 50 times before any withdrawals are made. However, the fair and complete display of all conditions allows you to make the right decision when choosing a bonus or declining it.
We love that there are some additional promos for players, it helps relieve the burn of that 50x wagering requirement on the welcome package.
In addition to that, they also offer some other promos like Free Money Giveaways and Roxy Rewards.
For the UK players: the bonus terms and conditions are the same.