Updated: 19 Apr 2018
RoadHouse Reels Casino Review
RoadHouse Reels Casino features games from only one provider – BetOnSoft. Its game library is as tiny as your desire to swim outdoors in the winter time - up to 150 titles. Though, you will find some fascinating games with cool graphics, which can be played either in download mode or instantly.
New players will receive a decent Welcome Bonus. The casino welcomes its players with a 110% match, up to €250. But when it comes to the wagering requirements, they suck - 60xB. The Customer Support is offered via all the common methods and appears to be 24/7, but sometimes they can be unresponsive.
- SSL encryption;
- 24/7 Support;
- Mobile compatible.
- No live games;
- Few games - about 150 titles;
- Only 1 software provider - BetOnSoft.
RoadHouse Reels Casino was established in 2001. It operates under the license of Curacao eGaming. The latest 128-bit encryption technology is used for conducting all transactions and protecting players data.
The casino has a lovely design, full of black and pink colors, but when it comes to reading huge white pieces of text, it’s getting somewhat irritating. The navigation around the site is easy and convenient, but you won’t find About Us section here, not even an FAQ. The casino is available only in English, by the way.
We didn’t find the “About Us” section anywhere. Hmm, we wonder why.
RoadHouse Reels casino is a member of GrandPrive Group, which appears to have some serious problems in the past, so all of its participants are not recommended among trusted online portals.
Customer Support: The customer support can be reached via the most common options such as live chat, email, and a toll-free phone number. The casino does not specify their working hours on the website, but it appears that they work 24/7. We’ve tried contacting the agents via the chat, but our attempt was in vain - we’ve been waiting for 25 minutes and nobody answered us. In a nutshell, despite the various methods, the casino seems to be unresponsive.
Banking: The variety of banking options are crappy, especially when it comes to withdrawal options. You can use only Neteller, Skrill, Checks, and bank transfers. It’s getting even worse - the casino states that they have fees for some methods up to €30. The pending time is 24 hours, but who cares when all the withdrawals are paid only on Monday and Thursday? The maximum amount of winnings that you can claim at the casino is €2,000 per week.
Software and Game Variety
This Casino is not the best place to play games. The sole software provider of RoadHouse Reels Casino is BetOnSoft, which is not quite respectable enough - but at least it offers games with crystal-clear graphics!
The library of games is not extensive, well it’s rather tiny - there are up to 150 titles. Despite that, the casino did everything to appease your appetite for games - they have almost all the common genres such as slots, table games, video poker, and even some Keno games:
- Slots: Age of Spartans, Big Game, Cash Flow;
- Table Games: Blackjack, Roulette, Punto Blanco;
- Video Poker: Deuces Wild, Aces & Faces, Jacks or Better;
- Other Games: Keno, Berry Picker, Lucky Scratch;
Mobile and Live Gaming
As long as BetOnSoft does not have any live games in its library, RoadHouse Reels Casino has nothing to offer you.
You can enjoy playing your favorite games on the go. The casino’s mobile version looks just like the desktop one, and it is easy-to-navigate.
Bonuses and Promotions
When it comes to Welcome Bonus, RoadHouse Reels Casino wants to be generous, but it sucks. So make a cup of coffee, wear your glasses, and start staring at the T&C section, because the welcome offer may appear pretty good. But it is hiding something.
The casino welcomes its players with matches on the first 4 deposits, which come with different wagering requirements, and each of them can be wagered only on Black Diamond, Ace, King, Queen and Jack. Let’s elaborate on the offer for each deposit:
- A 110% match up to €250 with 60xB WR;
- A 75% match up to €250 with 40xB WR plus 50 free spins on Tails of New York;
- A 50% match up to €250 with 40xB WR;
- A 125% match up to €250 with 60xB WR.
Overall, if your bonus match is between 1-100%, the requirements are x40 the bonus amount. But, if it is more than 100%, it must be wagered 60 times. How’s that burn feel?