Rich Reels Casino

Rich Reels Casino has a relatively short history. It was established in 2008 and acquired by the Casino Rewards Group in around 2010. It holds the license from the Kahnawake Gaming Commission and the seal of approval from eCOGRA.

The casino greets you with all the charm and style of a 10-year-old website, and we suspect it looked outdated right from the start. Blinking buttons, small text that no one ever reads, ugly navigational tabs - you probably know the type.

As of September 2019, they got rid of that website altogether, and the casino is now just a page on the general Casino Rewards website.

As of September 2019, they got rid of that website altogether, and the casino is now just a page on the general Casino Rewards website.

Customer support: Support is available 24/7 via live chat and email. From our experience, the support is reasonably knowledgeable and friendly, the live chat operators answer within minutes. You can also request a callback. There are no phone numbers on the site, but you can send them an email with your own number, and they will call you back.

Banking: Deposit methods are okay: Skrill, Neteller, credit cards, etc. Sounds nice, but there are some restrictions regarding withdrawals. If you win a sum which is 5 times (or more) greater than your total purchases across all casinos of Casino Rewards Group, you won’t be able to withdraw the whole winning at once - you will receive €4000 per week. This clause doesn’t refer to progressive winnings.

Software and Game Variety

Rich Reels runs solely on Microgaming software. To play the games, you need to download the software.

From the name of the casino you might expect that their main focus is slots. That’s partially true: slots do prevail in the library, although the selection also includes several other types of games:

• Slots: Immortal Romance, Game of Thrones, Break da Bank;
• Jackpots: Mega Moolah, Major Millions, Cash Splash;
• Table games: American Roulette Gold, Atlantic City Blackjack Gold, Euro Roulette;
• Video poker: Aces and Faces, Deuces Wild, Aces and Eights;
• Other games: Keno, Germinator, Super Bonus Bingo.

Rich Reels Mobile and Live Games

This is where the signs of age (for both the casino and the software) are the most obvious. The mobile version of the website acknowledges its own impotence and directs you to another casino.

Same goes for the live games - there are none.

Bonuses and Promotions

As a new player you get bonuses on your first five deposits:

• The first deposit - a 100% bonus up to €150;
• The second deposit - a 50% bonus up to €250;
• The third deposit - a 30% bonus up to €200;
• The fourth deposit - a 20% bonus up to €200;
• The fifth deposit - a 10% bonus up to €200.

The first deposit bonus must be wagered 60 times.

All these sum up to impressive €1000, however, the percentages are too low. A 10% match bonus, really? We’ve seen casinos that casually throw monthly reload bonuses higher than this “Welcome” offer. Wagering requirements are 60 times the bonus amount for the first deposit and 30 times for the rest.