Updated: 15 Feb 2018
Red Queen Casino Review
All hail the Red Queen! She greets you with a royal welcome bonus and entertains you with exotic games. We suppose that red might be not only her favourite cloth colour but her favourite drink color if you know what we mean. According to this - don’t overstep the mark, don’t expect the audience outside business hours and you’ll be fine. The Welcome Bonus is spread over three deposits, and the first one is a 150% match up to €150 with 30x bonus wagering requirements.
It’s truly good, but the games, although they’re surely rare, might not be as good as we want them to. Red Queen doesn’t like Microgaming and NetEnt games and prefers less known developers, such as 1x2Gaming, Ainsworth, Aristocrat, and others. The game library contains more than 300 titles so that it might be interesting. This is a bold decision, and we respect it.
- Licensed by UKGC;
- Fine reputation among the major watchdog portals;
- All games are instant, no need to download anything;
- Transactions are protected by SSL encryption.
- No 24/7 customer support;
- No popular game titles.
Red Queen casino knows how to impress. The website looks fantastic, with up-to-date design, fluid animations, and convenient navigation. It is also one of the few casino websites that don’t shove all their games into your face right on the main page. It is unusual to the point of being almost confusing
The casino is licensed and regulated by the UK Gambling Commission and accepts players from all countries (where gaming is legal) except the USA and Nigeria. There is one clause in the T&Cs that needs to be mentioned - the casino states that it will “inform players prior to all changes to Terms and Conditions.” We can’t believe that it’s actually real! By the way, this Queen has a plenty of nice reviews from top watchdog portals and almost no complaints.
It is one of the few casino websites that don’t shove all their games into your face right on the main page.
Banking: The deposit and withdrawal methods are somewhat limited, and by “somewhat” we mean “very.” There are bank cards, Skrill, Neteller, and Entropay. If you’re depositing via Entropay - you won’t be able to withdraw funds through other methods. The maximum amount you can withdraw per a day is €3,000.
Customer Support: All the options are there (live chat, phone number, email), but working hours are 9 am to 5 pm GMT, Monday to Friday. So, when you come home in the evening and play some slots or something, you’d better hope there won’t be any urgent questions to bother support with. How very convenient (and by “very” we mean “not at all”).
Software and Game Variety
The game collection at Red Queen Casino is peculiar, to say the least. First of all, it has neither Microgaming nor Playtech games. No NetEnt either. IGT? Nada. NYX? Nope. Um… Novomatic, SkillOnNet, RTG? None, zero, nil, zip, nought, diddly squat, zilch, bupkis….. aaand we can’t think of any more ways to say “nothing” right now.
Alright, there are several well-known software providers (NextGen, 1x2gaming, Aristocrat), but we suspect that most titles won’t tell you anything. Is it a good thing? It depends. If you’re looking for new games to experience, you’ll definitely find them here.
- Slots: Bruce Lee, Deadworld, Batman, Dragon Wins;
- Table/Card Games: Cribbage, Roulette, Baccarat, Blackjack, Sic Bo;
- Specialty Games: Keno, Epic Gems, Scratch - The Link;
- Arcade Games: Darts 180;
The Queen probably doesn’t want you to empty the treasury all at once.
The game lobby conveniently allows you to sort and filter the games by a developer, RTP (return to player percentage) and volatility. What the library does lack are progressive games and video poker sections. The Queen probably doesn’t want you to empty the treasury all at once and doesn’t play poker.
Mobile and Live Games
Most of the games (except really old ones) run flawlessly on mobile devices, right in your browser. No need to download anything.
Live games are represented by Blackjack, Baccarat, and Roulette.
Bonuses and Promotions
The Welcome Package for new players is a three-tier deposit match bonus up to $600.
- First deposit: 150% match bonus up to €150 with 30x bonus wagering;
- Second: 100% match up to €200 with 25x bonus wagering;
- Third: 50% match up to €250 with 20x bonus wagering.
The maximum allowed bet while playing with all these bonuses is only €3.
There’s also a no deposit bonus ($10) with 75x wagering that you get after opening an account and confirming your phone number.
Overall, the package is pretty sweet, offering nice match percentages and good bonus amounts.
Upon registering and making your first deposit you automatically enter the Loyalty club. Rules are rather standard - you get loyalty points for playing games. Every 10
bites bucks earn you 1 point. Benefits for loyal players include special gifts, exclusive bonuses and promotions, personal account manager, faster withdrawal times and more.