The website is great, and the game library is extensive (more than 1500 titles from 16 developers, including Microgaming, NetEnt, NextGen, and Amatic). Their Welcome Bonus is also fine: 100% deposit match, up to €100, with 40x wagering requirements. All bets during the bonus wagering period are capped at €3, which is quite low, and the bonus expires in seven days after its activation. For now, we think that the Red Pingwin Casino is very promising, and you will have a good time playing there.
Red Pingwin Casino is a new gaming venue, owned by Direx N.V, and regulated by the laws of Curacao. The website is secured by 128-Bit SSL encryption, so all your transactions are protected and private.
The casino website is cool, and the deeper you dig, the more convenient you will find it. All of the necessary sections are close at hand, all the information is available, and the navigation is good too. They have lots of game categories and filters. You can also sort the games by providers, alphabetically or by popularity.
Banking: The banking options are decent: credit cards, Neteller, Skrill, Trustly, and a few others. The processing time for withdrawals is more or less fine (12 hours maximum), and most e-wallet withdrawals are claimed to be instant. The withdrawals are free of fee, but the deposits will be charged with a 2,5% fees. Good enough for a new casino.
The only secret is the working hours of the Support Team. They are not stated anywhere!
Customer Support: The support service is average: they have a live chat and email support, but no phone number. The support service working hours aren’t stated on the website.
Software and Game Variety
Online slots, card games, video poker, live games - that’s what you will find in Red Pingwin Casino’s game library. They have about 1500 games in total and their list of software providers is really impressive: NetEnt, NextGen, Microgaming, Amatic, and many more top-notch brands. Here are some games that you might know:
- Slots: Alien Robots, Witches Wealth, 300 Shields, Wild Shark;
- Table/Card Games: Roulette, Blackjack, Baccarat, Hi-Lo;
- Video Poker: Deuces Wild, Joker Poker, Aces & Faces;
Red PingWin Mobile and Live Games
Red Pingwin website is fully mobile compatible and accessible from all types of portable devices. The game library is a bit smaller, but all the most popular games will be there for you.
The Live games section is a little disappointing. There are some country restrictions maybe, but we saw just two blackjack tables, which seem to be identical.
Bonuses and Promotions
As for promotions - Mr. Pingwin has a lot of them for you: the Welcome bonus, multiple free spins offers, tournaments and many other options. The Welcome Bonus is alright: the casino doubles your deposit up to €100, and you must overturn it forty times to withdraw your money. The bad news is that the bets are limited at €3. The bonus expires in seven days after its activation, so don’t waste your time if you claim it. It’s not really a great offer, but if you’ve played at Dash Casino while it was open, or at Star Games Casino - you’ll know that PingWin’s offer is quite nice.