Updated: 16 Feb 2018
Prospect Hall Casino Review
The guys from Prospect Hall Casino have no secrets from you, as their website and particularly the T&C section are filled up with all the important information, even with the info about their weaknesses. No, they won’t tell you how to hit big jackpots in the very first game round, but you’ll see all the mousetraps that are waiting for you. So, why not to dive into the deepest corner of their prospect hall and reveal their innermost secrets?
The Welcome Bonus they have prepared for you is one of those secrets that are better left unrevealed. Like a firecracker instead of a candle on a birthday cake. Or a 60-year-old stripper jumping out of the said cake. It seems to be nice at first sight, with a 100% first deposit match bonus up to €100 and 50 free spins as the icing, if we were to continue our cake metaphor. However, you’ll definitely be shocked when you'll see those crazy wagering requirements - 50x the sum of the deposit and bonus amount.
Besides, they can't boast a perfect reputation on other gambling portals, but it seems that the main reason for that (a €1 million limit on yearly payouts, including progressive jackpots) has been eliminated. Now they promise to pay your jackpot in 10 equal monthly installments, which is more or less fair. Anyway, they offer a diverse collection of games from NetEnt, Play’n Go, and Playtech, decent customer support with polite and helpful representatives, and a nice mobile version of the casino. We would like to suggest them making their Live Chat around the clock, not only from 8:00 a.m. to 10:00 p.m.
- License from the UK;
- Live chat with a polite staff;
- VIP Program with a personal account manager;
- No 24/7 Support;
- Horrible wagering requirements - 50x(B+D);
- Low monthly withdrawal limit - €5,000;
- Deposits made using Neteller and Skrill aren’t eligible for the Welcome Bonus.
Prospect Hall casino popped out of nowhere in 2015. It was developed in cooperation with Betable platform - an all-in-one solution for casino operators. Betable is licensed by the UK Gambling Commission and operates under its jurisdiction.
The casino’s website looks pretty - a black and gold theme never gets old, and the imitation of cosmos gives us a feeling of weightlessness. What stands out about the website, is the informational section. Remember “Terms and conditions” for bonus offers in other casinos? Hidden behind drop-down lists, with letters three pixels tall and multiple footnotes referring to a gazillion other terms & conditions? Forget it!
An absolute joy to try and read their Terms & Conditions. Looks deliberate to us!
The casino clearly explains to you how much you’ll have to wager your bonus to withdraw it, how do cash balance and bonus balance work and what happens if you withdraw before the requirements are met. In a separate comprehensible article. With examples. And pictures. Good job telling exactly how we may possibly get shafted (just kidding. Seriously, good job).
Banking: Prospect Hall prides itself offering really fast payouts. Though the selection of withdrawal options isn’t so wide, it includes all the popular methods: Visa, MasterCard, Skrill, Neteller, and PayPal. They used to have a clause in the terms, that was limiting jackpot payouts, but now it looks reasonable - they’ll pay out the winnings of €100,000 and more in 10 monthly installments by Wire Transfer. The withdrawal limits are kinda low - €2000 once a day and €5000 monthly. You may request a higher payout at the customer support, but they don’t guarantee you’ll get it.
Customer Support: The support is alright. You can contact them via live chat and email, but they can’t be reached through the telephone number. The representatives are polite, and they’ll solve any problem you might have very quickly. Anyway, the support service could be better, if they were working 24/7, but not only from 8:00 a.m. to 10:00 p.m.
Software and Games Variety
Prospect Hall is a multi-platform casino, featuring games from NetEnt, Play’n Go, Microgaming, ASH Gaming and IGT. All your good old friends - the most popular game titles are here. The games library is not huge, containing just around 250 titles. Anyway, let’s check out what they have.
- Slots: Grim Muerto, NRVNA, Lights, Dazzle Me;
- Table Games: Pontoon Pro, different variations of Blackjack, Baccarat, and Roulette;
- Video Poker: Joker Poker, All American - MultiHand, Jacks or Better;
- Jackpots: Arctic Adventure, Cosmic Fortune, Arabian Nights;
- Arcade Games: Fishing Keno, Pixie Riches, Bingo Lounge.
Mobile and Live Games
As it is often the case with modern casinos, the website is inherently mobile-friendly and works just fine on any modern device.
Live casino games run on NetEnt’s platform and include only two popular games - Rocket Roulette and NetEnt Live Casino.
Prospect Hall casino offers solid gambling experience to all types of players.
Bonuses and Promotions
The Welcome Package in Prospect Hall casino includes €300 as match bonuses (across three deposits) and 100 free spins for NetEnt’s Starburst. Not mind-blowing, but ok.
- First deposit: 100% match bonus up to €100 and 50 free spins;
- Second deposit: 50% match up to €100 plus 25 free spins;
- Third deposit: 100% match up to €100 and 25 more free spins.
We didn’t expect that the wagering requirements will be low and easy-to-meet, but we didn’t think that the things were that bad. You’d better take a seat before hearing that. Ready? You must wager the bonus plus deposit amount 50 times. Fifty times, Carl! The free spins winnings must also be wagered 50 times. Holy Moly… One more downside is that the UK players who deposited by Skrill or Neteller are excluded from the offer.
The VIP program is by invites only. They monitor the activity of your account and send you the invitation once it reaches the desired level.