Updated: 13 Feb 2018
Pocketwin Casino Review
Pocketwin is heavily focused on mobile gambling. It probably made sense when it opened 7 years ago, when the whole mobile thing was on the rise. These days mobile support is taken for granted, and sadly, Pocketwin Casino doesn’t offer much else. They cooperate with Intouch Games and have around 30 games in the library (we’d make a joke about it, but it’s rude to joke about small size).
The banking options are rather limited, and the bonus terms are tricky. You can get a 100% bonus up to £100, but the wagering requirements are not specified. The thing is that you can’t withdraw the bonus. There are more confusing conditions, but we will talk about them later. At least, the support service is amazing. But this feature can’t save the whole situation, right?
- Puts mobile players first: pay by phone bill, get games links texted to you, etc;
- €5 no-deposit bonus;
- UK license;
- 24/7 customer support.
- Tiny game library (under 30 titles total);
- Dodgy bonus terms;
- No live chat;
- Limited withdrawal options (no Skrill / Neteller);
- The account must be linked to a mobile device, even if you play on desktop.
A mobile-centric site, Pocketwin Casino has made sure that you have every available way to play games on your phone. Like, you can request a game link to be sent to your gadget. Or make a deposit through your mobile phone bill for ultimate convenience. Fully licensed, this casino is regulated by the UK Gambling Commission.
The desktop website looks alright, although it’s obvious that it was made with smaller screens in mind. All the games are listed right on the home page, and it would have been very clunky if there were more of them. Luckily, the game collection is tiny (never thought we’d ever say that), so everything looks neat.
The casino offers around 30 games! Such wow.
Banking: There are only 4 ways you can make a deposit at Pocketwin Casino - credit cards, PayPal, a prepaid card (Paysafecard), and the mentioned phone bill payment. Not really stunning, but will do. As far as withdrawals go, you can use credit cards, Paypal, and bank transfer.
Withdrawal requests are processed within 3 business days. £500 is the maximum single withdrawal, but you can make as many requests as you want. However, this limit also applies to jackpot winnings, so withdrawing big amounts can be a bit tiring.
Customer Support: The support service is just amazing. To talk to the agents, you can use the live chat, send an email, make a phone call, and request a callback. Feel free to ask for help at any time - these guys work 24/7. We tried the chat and got a reply within several seconds. There is also a pretty nice FAQ.
Software and Game Variety
Pocketwin Casino is powered by Intouch Games, and you’re not going to find a whole lot of variety here. You’ve basically got fewer than 30 games:
- Slots: Jackpot Agent, Pocket Fruits, Treasure Ahoy;
- Table games: Blackjack, Roulette, Hi-Lo Poker.
The selection is very poor, but these games are exclusive, and you won’t find them at every single casino. That’s cold comfort, we know…
Mobile and Live Gaming
This is what they excel at - mobile gaming. All the games they have are mobile friendly, and they have a special application for each of them. Obviously, all the games are free to download.
At this time there are no live dealers available at Pocketwin Casino.
Bonuses and Promotions
Currently as we write this review, you can grab a £5 no-deposit bonus upon signing up. Along with the free play bonus, you can grab a 100% first deposit match up to £100.
The terms are somewhat shady. First of all, there are no wagering requirements attached to the deposit bonus (it just has to be played through once). Is it free cash then? Not really - the bonus itself can’t be withdrawn. Is it a phantom bonus then? It seems so, even though the winnings from the bonus can be withdrawn at any time.
The bonuses are measly, just like their game selection.
The catch is that all the winnings from the bonus go straight into your Cashable account, and whenever you play, the bets are always taken from that Cashable account first. That and the fact that the minimum withdrawal is set at €60 for non-UK players (£10 for the UK) might make it difficult to use it for something else other than blowing it all on the games. Wait, that’s the idea, right?
There are constantly changing offers for returning players so be sure to check those out. Besides, there is a VIP Loyalty and Reward Scheme that you can take part in.