Updated: 05 Feb 2018
Pocket Vegas Casino Review
It really looks like Pocket Vegas Casino has a serious personality disorder, just like that guy, Billy Milligan. Everything seems to be fine when you enter the website, but if you click a huge button saying “Play”, you will get into the lobby and find out that everything is a bit different there. The welcome bonuses are messy too, but you can get up to £/$500 on your first three deposits in any case! Although the wagering requirements suck - you will have to wager the sum of your deposit and bonus 30 or 40 times. Well, at least the selection of games is not that bad - there are around 300 titles from NetEnt, Microgaming, and some other providers.
- Licensed by the UK;
- Live games;
- Mobile friendly;
- SSL encryption.
- No 24/7 support;
- Messy website;
- High wagering requirements: 30 or 40 times the sum of the deposit and the bonus.
Pocket Vegas Casino is a fancy little modern casino that was launched in 2014. They are owned and operated by Nektan Limited Casinos, who have made quite a few other contributions to the casino world. This casino hosts several hundred games and has licenses obtained from the jurisdictions of Gibraltar and the United Kingdom.
“It seems that the website has serious mental problems. Probably, it suffers from personality disorder”.
The design of the website is nice, but the navigation is a true hell. Seriously, it’s very hard to find something there! The problem is that the website looks a bit different before and after entering the lobby. The selection of games also changes a bit, while sections with promotions turn into a real mess.
Customer Support: If you need help, you can contact the agents via phone or email between 09:00 and 00:00, business days only. The live chat is there too, but you won’t find it on the starting page - it is in the lobby. As an option, you can send them a letter - they have provided their postal address. There is also a FAQ section, which is more or less useful.
Banking: The selection of banking methods is fine: Neteller, Skrill, Paysafecard, Zimpler, Trustly, etc. It takes the casino up to 72 hours to deal with your withdrawal. The minimum amount you can withdraw is £20 except those cases when you wanna close your account, and this is your final withdrawal. The maximum amounts you can withdraw are £2000 per day and £5000 per month. By the way, you can request an increase of these limits - just send an email to the support. The maximum payout is £250000, but this doesn’t refer to progressive winnings.
Software and Game Variety
Pocket Vegas Casino offers games from Microgaming, NetEnt, IGT, Nektan and some other developers. In total there are around 300 titles, and here are some of them:
- Slots: Starburst, Thunderstruck, Cave Raiders;
- Jackpots: Divine Fortune, Star Lanterns, Cleopatra;
- Table games: Blackjack, Pontoon, Texas Hold’em;
- Instant win games: Colour Cubes, Ghostbusters Spectral Search, Lil’ Lady Bingo.
Here is an interesting thing - if you don’t enter the lobby, you can find one video poker game - Jacks or Better. But in the lobby there are no video poker games. Weird.
Mobile and Live Gaming
We’re happy to say that Pocket Vegas Casino does offer a few options for live casino games. These include diverse variations of Blackjack and Roulette.
This casino is also fully compatible with any modern mobile devices, such as smartphones and tablets.
Bonuses and Promotions
Okay, and we have the same shit again - different promos before and after entering the lobby. So, if you don’t go too deep, first of all, you can register, validate your email and phone number, and then get a £5 Free Bonus. Well, it’s not actually free - you will have to wager this bonus 100 times. Then you can go for a welcome package on your first three deposits:
- 1st deposit: 200% deposit match up to £50;
- 2nd deposit: 100% deposit match up to £200;
- 3rd deposit: 50% deposit match up to £250.
“There are several welcome bonuses waiting for you”.
For this package, you will have to wager the sum of your deposit and bonus 40 times, which is too much. So, promotions offered before entering the lobby are available to you only in case you live in the UK, Germany, Ireland or Sweden. At least that’s what the support told us.
Then, if you will go further, you will find out that there is a bit different welcome offer:
- 1st deposit - a 100% bonus up to $100 plus 10 spins on Cleopatra;
- 2nd deposit - a 100% bonus up to $150 plus 25 spins on Cleopatra;
- 3rd deposit - a 50% bonus up to $250 plus 65 spins on Cleopatra.
The wagering requirements are 30 times the sum of the deposit and bonus, while the maximum conversion amount is capped at 4 times the initial amount of the bonus. Winnings from the spins are considered to be bonus funds.