An extremely short list of deposit methods. Belonging to the Bear Group, which is notorious for closing player accounts. Extremely high wagering requirements - 80 times the bonus amount, while the bonus itself is a 300% match, up to £150! (Don't even have any free spins here, seriously.) Do you need more reasons to understand that keeping these fruits around is not the best idea ever?
Pocket Fruity started operating in 2012, and only the chosen ones can play here. Saying “the chosen ones,” we mean residents of the UK. Actually, this casino has only one really serious advantage - a nice collection of games to spin. Its other things, such as customer support service, deposit methods, bonuses, and so on; leave much to be desired. Okay, no more beating around the bush, now we will tell you everything in details - our free Pocket Fruity Casino review is about to start!
Reliability and Security
Pocket Fruity Casino is licensed and regulated by the Alderney Gambling Control Commission, and the UK Gambling Commission. A license from the latter authority works as a mark of solid quality, so we have no beef with this site, in terms of its licensing. To protect your private information and to ensure the security of your payments, the site uses SSL encryption technology. So you can sleep soundly - bad guys won’t get your data.
However, SSL encryption is not a way to be free from everything - you still should stay vigilant. The thing is that this site belongs to Bear Group LTD which can’t boast an impeccable reputation among other trustworthy watchdog portals. It is notorious for overextending the anti-fraud policy and the closing of affiliates’ or player’s accounts. (Pretty decent reason to think twice about signing up to play here if you ask us.)
Customer Support: You can get in touch with the support team via email, live chat or phone. But, unfortunately, the agents don’t work round the clock - they are available only from 09:00 to 23:00. There is also an FAQ, but it was super-hard to find it - when you go to the live chat, there are several links to the articles, so you can use one of them in order to reach the entire FAQ section. But, to be honest, it’s pretty useless, so if you face any problems at night, you may have to wait until morning for help to arrive.
If you are into social networks, feel free to follow them on Facebook and Twitter. However, both of the accounts look pretty dead, so this won’t make a lot of sense.
Forget about e-wallets. This doesn't accept them!
Banking: Don’t count on popular e-wallets like Skrill, Neteller, and PayPal - these guys don't accept them! To make a deposit, you can use only debit or credit cards, or do it via charge billed through the mobile operator. Regarding the withdrawal methods, these guys support payouts via bank transfer and credit funds transfer to your card. The website doesn’t even have a separate section for banking methods and the withdrawal policy! However, we have still managed to discover some interesting things.
So, it takes this place 2 working days to check with your withdrawal request, and 3-5 more days for your money to reach its destination. There are no maximum withdrawal limits, but certain requests may be subject to additional verification procedures, and, as a result, you may get your money a bit later. In any case, that’s not the longest withdrawal time we have ever seen.
Still, though, more deposit options would be nice!
Design and UX
Pocket Fruity Casino sports a simple design. As for us, it is even a bit too simple… It is not extremely terrible, yet not the most exciting. We would say that it is better than apples, but still not as good as oranges. Or the other way around, depending on who you ask.
The navigation is far from perfection - we have already told you how difficult it was to find the FAQ section. Certain pages which you can usually find at any online site are simply missing! Besides, something weird is going with the language of the website. The site is available only in English, and there are no other languages to choose, but we found one button in Russian. Just look at the casino’s starting page and you will understand what we mean - that’s really strange, especially given the fact that this site is available only to residents of the UK. A single button in Russian for residents of the UK… Where is the logic? We have no idea. If something comes to your mind, let us know. Here, at Holy Moly Casinos, we really wanna understand what hides behind this mystery.
At least, the navigation in the lobby is more or less okay. You can sort the games by categories and use the search bar. You can also sort them in the alphabetical order. Not bad, but we would add more filters for such a library.
Software and Game Variety
- Slots: The Fruit Factory, Motorhead, 108 Heroes;
- Table games: Buster Blackjack, Hi-Lo Blackjack, European Roulette;
- Video poker: Deuces Wild, Double Double Bonus Poker, Aces and Eights;
- Instant win games: Mayan Bonus, Bubble Bingo, Crossword Cash;
- Slingo games: Magic Mine, Slingo Riches, Slingo Extreme.
- Pocket Fruity Bingo
Unfortunately, there are no separate sections for table and video poker games - you can find all of them in the category “Casino”. They also have a Slingo Boom section in case you are interested in - it is all about Bingo.
Pocket Fruity Mobile and Live Gaming
Pocket Fruity is completely mobile compatible. You will have access to their mobile games to spin from any modern smartphone or tablet device. The mobile version works fine, and you won’t need to download any special app. It works like this - just open your mobile browser, go to the website, enter your details, choose a game you wanna play, and start having fun.
Live dealer games are here as well for mobile users, but at the moment there are only 8 of them. This number doesn’t look very impressive, but we, Holy Moly Casinos, think that quality is more important than quantity. There are only 8 games, but the collection is still diverse! So, the variety includes Ultimate Texas Hold’em, Casino Hold’em, Three Card Poker, Dream Catcher, Caribbean Stud Poker, Baccarat, Blackjack, and Roulette. Not bad, right?
Bonuses and Promotions
The welcome offer is a 300% match, up to £150. And that’s it, don’t count on any free spins here! The minimum deposit is £10, which is pretty standard, but the wagering requirements are just awful. You will have to wager the bonus amount 80 times on slots, 60 times on Slingo games, or 8 times, if you go to the Slingo Boom section. The maximum amount you can win with the bonus is £500. No special Pocket Fruity Casino bonus codes are required to claim this bonus.
The wagering requirements for the welcome promo are very high!
At least they have some kind of a VIP program which has only two levels: VIPs and Platinum VIPs. Achieving the VIP status depends on how much you deposit and wager every week, but to reach the Platinum level, you will need to get a special invitation. There is no special bonus code to use - only the invitation will work. The list of VIP treats includes special support, birthday gifts, cashback, exclusive promos… There is even a special welcome bonus for Platinum VIPs! However, to be honest, we wouldn’t trust them in terms of bonuses.
Is Pocket Fruity Casino safe?
That’s a good question! The casino holds licenses from the UK Gambling Commission and the Alderney Gambling Control Commission, and uses SSL encryption technology to protect your data. Everything looks great from this side. However, it belongs to the Bear Group LTD which can’t boast an exceptional reputation among other watchdog portals - it likes closing accounts without any adequate reasons. Stay vigilant.
Do they support mobile or tablet play?
Of course, this site is compatible with mobile devices. The mobile version is convenient enough, and you won’t have to download and install a special app to play on the go. You will need only your gadget and the Internet connection, and nothing more.
Do I need to download any software?
No, software is not required, it's completely instant-play. You can play the games right in your browser.
Do they provide 24/7 support service?
No, their support agents work from 09:00 to 23:00. You can get in touch with them via live chat, email, and phone.
How fast do they pay out?
Withdrawal requests are processed within 2 working days, then you will have to wait for 3-5 days more for your money to reach your account. Keep in mind that some withdrawal requests may have to go through a verification procedure, so withdrawing the money will take even more time.
Are there any withdrawal limits?
There are no withdrawal limits. That’s amazing, but you will have to deal with their extremely short list of banking and deposit methods.