When reached via mobile phone, it redirects you to a different casino, and perhaps that’s for the better. Besides, this casino belongs to Casino Rewards Group, which can’t boast an impeccable reputation. Let’s face the truth - this is not a palace. This place looks more like a cabin in the backwoods, haunted by creepy ghosts.
Players Palace Casino was designed by a color-blind guy with perfect eyesight. The fonts are tiny, all the color combinations on the website make your eyes bleed, so in order to read anything you’ll need both reading glasses and sunglasses. Useful space occupies about 50% of the page, while the rest is an ugly brownish background which makes this Palace look like an old frat house where every new resident put up a different piece of wallpaper.
As of now, there's no website, and the casino only has a page on the Casino Rewards website and a downloadable client.
They are powered by the famous Microgaming software developers and have implemented the industry-standard SSL encryption for your safety. As a means of ample testing for fairness, they use eCogra to certify all of their results are completely random.
The support agents don’t seem to be humans - they work 24/7 and answer exactly like robots.
And that’s basically all the positive things on this website. The navigation is tricky and illogical, while the reputation of Casino Rewards Group leaves much to be desired - it had a few incidents of spamming and confiscating the players' funds. We don’t mean that Players Palace Casino has the same bad habits. We just say that you should stay vigilant.
Banking: The list of banking options is fine - it includes Skrill, Neteller, credit cards, and some other methods. It takes the casino 2 business days to process your withdrawal request, and a couple more days to make the transfer. The minimum withdrawal amount is €50, but if you prefer bank transfer, you have to withdraw at least €300.
If the amount of your withdrawal is 5 times (or more) greater than the amount of all your purchases across casinos from Casino Rewards Group, the maximum withdrawal limit is €4,000 per week. Fortunately, this clause doesn’t apply to progressive payouts.
Customer Support: The operator we had a chat with was too lazy to answer questions, clearly copy-pasting the info from the website instead. There is a detailed FAQ, but not answering simple yes or no questions feels like too much. Maybe you'll have a better luck with them. You can also try to get in touch with them via email or request a callback. The support is provided 24/7.
Software and Game Variety
At Players Palace Casino, you will find an assortment of games from Microgaming:
- Slots:Thunderstruck II, Immortal Romance, Tomb Raider;
- Jackpots: Mega Moolah, King Cashalot, Major Millions.
- Table games: Blackjack, Roulette, Baccarat;
- Video poker: Jacks or Better, All Aces, Double Joker;
- Other games: Dawn of the Bread, Bubble Bonanza, Bowled Over.
To check out the library, you have to download the software. There's no instant play mode, but at this point, we're not even surprised.
Players Palace Mobile and Live Gaming
Players Palace Casino does not offer any live casino options, which is good because you can waste less of your precious time on this website.
When you try to reach the website on the mobile device, it redirects you to a different casino with a stylish design and more convenient navigation, and perhaps you should stay there.
Bonuses and Promotions
As with many casinos, Players Palace offers a welcome package to entice you. This is what you can get:
- The first deposit: a 100% bonus up to €150;
- The second deposit: a 50% bonus up to €200;
- The third deposit: a 25% bonus up to €150.
The first deposit bonus should be wagered 60 times, which does not seem like a fair condition.
However, the first deposit bonus should be wagered 60 times, which does not seem a fair condition considering that the bonus is rather humble. Other bonuses have more attractive wagering requirements - 30 times the bonus amount.
Here is one more thing to keep in mind - you can claim this package only after you download the software.