Updated: 19 Feb 2018
Players Palace Casino Review
Players Palace Casino is a primitive website with a pretty disgusting design, though with a decent selection of Microgaming titles (above 500) that seems to be the only advantage. The negative first impression from design changes with a negative second impression from bonuses. When you sign up and download the software, you are gifted three bonuses on the three first deposits. But the wagering requirements for the first deposit 100% match bonus up to €150 are 60xB!
When reached via mobile phone, it redirects you to a different casino, and perhaps that’s for the better. Besides, this casino belongs to Casino Rewards Group, which can’t boast an impeccable reputation. Let’s face the truth - this is not a palace. This place looks more like a cabin in the backwoods, haunted by creepy ghosts.
- Safety provided by SSL encryption;
- Fairness checked and certified by eCogra;
- 24/7 support;
- Powered by Microgaming.
- The website looks awful;
- When reached via mobile it redirects to a different (better!) casino;
- First deposit bonus wagering requirements are 60xB;
- Live 24/7 chat support acts like a droid (checked!);
- No live dealer games;
- The bad reputation of Casino Rewards Group.
Players Palace Casino was designed by a color-blind guy with perfect eyesight. The fonts are tiny, all the color combinations on the website make your eyes bleed, so in order to read anything you’ll need both reading glasses and sunglasses.
Useful space occupies about 50% of the page, while the rest is an ugly brownish background which makes this Palace look like an old frat house where every new resident put up a different piece of wallpaper. They are powered by the famous Microgaming software developers and have implemented the industry standard SSL encryption for your safety. As a means of ample testing for fairness, they use eCogra to certify all of their results are completely random.
The support agents don’t seem to be humans - they work 24/7 and answer exactly like robots.
And that’s basically all the positive things on this website. The navigation is tricky and illogical, while the reputation of Casino Rewards Group leaves much to be desired - it is “famous” for spamming and confiscating funds. We don’t mean that Players Palace Casino has the same bad habits. We just say that it belongs to a rather dubious group, so that you should stay vigilant.
Banking: The list of banking options is fine - it includes Skrill, Neteller, credit cards, and some other methods. It takes the casino 2 business days to process your withdrawal request. The minimum withdrawal amount is €50, but if you prefer bank transfer, you have to withdraw at least €300.
If the amount of your withdrawal is 5 times (or more) greater than the amount of all your purchases across casinos from Casino Rewards Group, the maximum withdrawal limit is €4,000 per week. Fortunately, this clause doesn’t apply to progressive payouts.
Customer Support: Support is too lazy to answer questions, clearly copy-pasting the info from the website instead. There is a detailed FAQ, but not answering simple yes or no questions feels like too much. You can also try to get in touch with them via email or request a callback. The support is provided 24/7.
Software and Game Variety
At Players Palace Casino, you will find an assortment of games from Microgaming:
- Slots: Thunderstruck II, Immortal Romance, Tomb Raider;
- Jackpots: Mega Moolah, King Cashalot, Major Millions.
- Table games: Blackjack, Roulette, Baccarat;
- Video poker: Jacks or Better, All Aces, Double Joker;
- Other games: Dawn of the Bread, Bubble Bonanza, Bowled Over.
To check the full library, you have either to download the software or go to the lobby. It is hiding behind the button “Flash Casino”, which is located at the very bottom of the site. The lobby is as outdated as the website itself, and it supports a single browser - Chrome.
Mobile and Live Gaming
Players Palace Casino does not offer any live casino options, which is good because you can waste less of your precious time on this horrible website.
When you try to reach the website on the mobile device, it redirects you to a different casino with a stylish design and more convenient navigation, and perhaps you should stay there.
Bonuses and Promotions
As with many casinos, Players Palace offers a welcome package to entice you. This is what you can get:
- The first deposit - a 100% bonus up to €150;
- The second deposit - a 50% bonus up to €200;
- The third deposit - a 25% bonus up to €150.
The first deposit bonus should be wagered 60 times, which does not seem like a fair condition.
However, the first deposit bonus should be wagered 60 times, which does not seem a fair condition considering that the bonus is rather humble. Other bonuses have more attractive wagering requirements - 30 times the bonus amount.
Here is one more thing to keep in mind - you can claim this package only after you download the software.