Updated: 27 Apr 2018
Playbonds Casino Review
It looks like the creators of Playbonds Casino have no idea what to do with a gambling website. They offer over 400 games from Microgaming and some other developers, which is good, but other aspects of this casino leave much to be desired.
The website is kinda inconvenient and the language switching doesn’t work properly. Certain pieces of information are missing, and the support team, which is supposed to be available round the clock, don’t always respond!
The welcome package looks attractive, as you can get a 150% bonus, up to €500, on your first deposit. But the wagering requirements are just awful - 40 times the sum of your deposit and bonus. What is much worse, these bonuses are non-cashable, so you will be able to withdraw only your winnings.
- Live games;
- Mobile compatibility;
- 3 languages;
- You can follow the casino on Youtube, Instagram, Facebook, and Twitter.
- A long list of restricted countries;
- The website is inconvenient;
- The bonuses are non-cashable;
- High wagering requirements: 40xB+D.
Playbonds Casino is operating under the laws of Curacao. Unfortunately, their list of restricted countries is really huge. It consists of over 50 countries, including the UK, Canada, France, and Germany.
At first sight, the design of the site seems to be fine, but the interface isn’t very convenient. You just have to be very attentive, if you want to find some extra information on their pages. The FAQ section is doing a great job at telling nothing important. The language switching doesn’t work properly, because even when you choose English, some pages and buttons remain in a different language.
Customer support: The support team seems to be one of their strongest points. The website says that you can connect with the agents via live chat, email, phone, and even Skype or Whatsapp. The support team works round the clock.
The Skype support is the only exception, since it works from 10:00 to 22:00 from Monday to Thursday. On Fridays, its working hours are from 10:00 to 19:00, and on weekends - from 10:00 to 18:00.
However, their support service only seems to be cool. We tried the chat, and no one came to help us. We were very patient, but this didn’t work.
Some pages are just not translated into English. It seems they’ve forgotten to do that or just thought “That will do! It’s OK this way”.
Banking: The banking options are not too bad - you can use Skrill, Visa, Mastercard, wire transfer, and some other methods. It may take up to 4 working days for your withdrawal to become available. Unfortunately, there is no information about the withdrawal limits.
Software and Game Variety
Playbonds Casino cooperates with Microgaming, NextGen, and some other providers. There are over 400 games in total and here are some of them:
- Slots: Immortal Romance, Thunderstruck 2, Owl Eyes;
- Table games: Baccarat Gold, French Roulette, Blackjack;
- Video poker: Aces and Eights, Deuces Wild, Double Joker;
- Scratch cards: Beer Fest, Dawn of the Bread, Foamy Fortunes.
Video poker games have no separate section, but you can find them in the Casino category. Besides, you can try sports betting and Bingo.
Mobile and Live Gaming
Playbonds Casino offers only 5 live games: BlackJack, Keno, Roulette, Lottery, and Baccarat. Still better than nothing at all.
If you prefer playing games on the go, you can do this right in your smartphone’s browser. This casino is fully compatible with mobile devices.
Bonuses and Promotions
The Promotions page is available only in Portuguese (at least, Google translator told us that language was Portuguese). However, we still managed to discover some details. The welcome package consists of rewards on your first three deposits:
- The first deposit - a 150% bonus up to €500;
- The second deposit - a 100% bonus up to €500 plus 300 miles. Miles? What miles? Can you use them to get a discount on your next flight? We have no idea, and the support team didn’t help us to solve this mystery;
- The third deposit - a 100% bonus up to €500.
The wagering requirements are too high - 40 times the sum of your deposit and bonus.
The wagering requirements are very disappointing - 40 times the sum of your deposit and bonus. What is worse, you will be able to cash out only the winnings gained from those bonuses, but not the bonuses themselves.
To learn more about the up-to-date bonus deals, visit their Promotions page (of course, if you’re good at Portuguese).