Updated: 06 Feb 2018
Phone Vegas Casino Review
Actually, the name of Phone Vegas Casino sounds really weird. First of all, it’s strange itself. Secondly, there is no phone support on this site, so its name has no sense at all. But this discrepancy is not a real disappointment. The most serious problem of this website is that its welcome bonus is sticky. You get a 100% bonus up to €200, wager it 50 or 100 times depending on the jurisdiction, and then the bonus funds are simply deducted from your winnings! That’s really awful! By the way, the wagering requirements are also kinda disappointing.
On the other hand, the selection of games is pretty nice - the casino offers around 350 games from such providers as Microgaming, Nextgen, and others. Besides, their support agents are really helpful, even though you can’t reach them via phone.
- Licenses from the UK and Malta;
- Live games;
- 24/7 live chat;
- Compatibility with mobile gadgets.
- Sticky welcome bonus;
- No phone support.
Phone Vegas Casino was founded in 2016. It is regulated by the UK Gambling Commission and the Malta Gaming Authority. The casino boasts a modern website, and everything works properly. The information is easy to find, and reading huge pieces of text won’t make you cry. Thanks gods, these guys were smart enough not to use traditional black background and white font. Besides, the website features SSL encryption, so you have no need to worry about your personal data.
“You can ask for help via email or live chat - phone support is not available”.
Customer Support: You can contact the support team at any time - they work 24 hours a day, 7 days a week. You can use either email or live chat. As we already said, they don’t offer phone support, although we expected the opposite due to the name of the casino.
Banking: The list of banking methods includes Skrill, Neteller, credit and debit cards, bank transfer, Paysafecard, and several other options. Your withdrawal requests remain pending for 3 business days. The minimum amount depends on your method, but it’s either €50 or €20. The maximum amounts you can request are €3,000 (per week) and €6,000 (per month). Progressive winnings have their own limit - €30,000 per month. It may sound a bit disappointing, but Phone Vegas Casino can increase this limit at its discretion.
Software and Game Variety
The library of Phone Vegas Casino consists of somewhere around 350 games. The list of providers is pretty impressive - it includes NetEnt, Microgaming, Nextgen, Quickspin, Blueprint, etc. In total, the casino cooperates with more than 20 developers! Anyway, here are some games you can enjoy there:
- Slots: Lightning Gems, Avalon II, Neon Staxx;
- Jackpots: Tunzamunni, King Cashalot, Cash Splash;
- Table games: Premier Roulette, American Roulette, Vegas Strip Blackjack;
- Video poker: Louisiana Double, Double Bonus Poker, Deuces Wild;
- Other games: Keno, Enchanted Woods, Pharaoh Bingo.
Mobile and Live Gaming
You can play Phone Vegas Casino on the go. The mobile version offers fewer games, but that was predictable. At least, there is no need to get an application. You simply launch your mobile browser, enter your details, and that’s it!
The selection of live dealer games includes Baccarat and diverse versions of Blackjack and Roulette. In total, there are 15 live games at the moment, and this is a pretty decent library.
Bonuses and Promotions
The welcome bonus of Phone Vegas Casino looks rather attractive - you can get a 100% bonus up to €200! This bonus is added to your account immediately, you only have to deposit at least €10. You will have to wager the amount of the bonus 50 times (or 100 for certain jurisdictions), and when you request a withdrawal, the amount of the bonus will be removed from your winnings. Yes, exactly, this bonus is sticky. We know you hate such bonuses (we hate them too), but this is how it works here. If you check the brief description of the welcome promotion, you will see something like “in order to withdraw these bonuses…”. Don’t believe this, the bonus policy still says it’s sticky. We contacted the support team to make everything clear, and they confirmed that you couldn’t withdraw the bonus funds.
“The welcome promotion is a true disappointment - the bonus funds are deducted from your account at the moment or withdrawal”