Updated: 05 Feb 2018
OrientXpress Casino Review
OrientXpress Casino opened in 2016. It is operated by Equinox Dynamic N.V, and holds the license from the Government of Curacao. They are also both blacklisted and approved on several reputable gambling portals. Does it make them... applisted? Or blackproved?
“The opinions are divided on this one. Some portals blacklist them, some approve. Does it make them... applisted? Or blackproved?”
The main problems users have with it are unclear (or missing altogether) bonus terms, and clueless support. We’ll see about that.
First things first though. The website looks quite cool. Themed around the “luxury train” thing, it features seamless instant play lobby and convenient navigation. Nothing bad to say about it, and they even have filters by software (we admit we have a weakness for those).
The banking options are pretty diverse: Skrill, Neteller, credit cards, Giropay, Sofort, Paysafecard, and a couple more. The minimum withdrawal is set to €100, regardless of the method.
You can reach the support through live chat, email, and phone line. That being said, you might as well ask your Magic 8-Ball for answers. The operators are totally clueless on what’s going on, take 5 minutes breaks in-between the replies, tell you wrong wagering requirements on bonuses, and don’t even know which casino they provide support for. All that in perfectly refined state-of-the-art broken English. Nuff said.
Software and Game Variety
The games at OrientXpress Casino are provided by several developers, such as NetEnt, Playson, Betsoft, GameArt, Fugaso, and several others. Overall, it’s a nice mix of popular and smaller software studios, with well over 400 titles in the library.
In the slots section you’ll see games like Gonzo’s Quest, Starburst, Aztec Treasures, Dracula’s Family, and more. What’s weird is that there’s no separate section for progressive slots, even though the games themselves are there all right (Mega Fortune and Dark Harbour to name a few).
Table and card games are not too numerous, but include most popular variations of roulette, blackjack, baccarat, and video poker. You’ll also find some scratch cards, keno, bingo, and wheel of fortune in the library.
Mobile and Live Games
Mobile version of OrientXpress Casino works. All filters and most game categories are gone though, so it’s not very handy to navigate through. The games run fine, and there’s still a good choice of them.
Live games are currently missing.
Bonuses and Promotions
The Welcome bonus at OrientXpress Casino is a 250% first deposit match up to €500. The wagering requirements are pretty high - x30 on the bonus plus deposit amount. That’s not the worst part though - the bonus is a sticky one, and can’t be withdrawn. The bonus terms don’t tell you much beyond that. Like, which games can you play with a bonus? Is there any bet limit? Which account (real or bonus) is depleted first, when making wagers? Good luck getting this information from the useless support.
“The bonus terms do an excellent job at telling you almost nothing about the bonus”
They have other promos as well, like VIP program, happy hours, extra deposit bonuses on certain payment methods, and so on. Be sure to check them out.