Updated: 23 Jun 2018
OrientXpress Casino Review
We were kinda skeptical about all those negative reviews about OrientXpress Casino. “Nah”, we thought, “It can’t possibly be that bad”. We were right, as here you can find a big selection of games - up to 900 titles from 15 providers like NetEnt, Play’n’Go, NextGen, and many others. Live games are also here. Moreover, there are many promotional offers, including a decent 250% up to €500 Welcome Bonus and even more attractive one for the high-rollers. The attraction changes with disappointment, as the bonus is sticky. The wagering requirements are also high - 30xB+D - so nothing is perfect, guys.
The Support Team works 24/7 and you can use different methods to connect them. Banking options are also okay and the withdrawals are practically instant. There are no essential drawbacks here, except reputation, a sticky bonus, and too strict withdrawal limits. All of the rest seems okay, so why not give it a try?
- Big game library with up to 900 titles;
- Many various live games;
- Available in 10 languages;
- 24/7 multilingual Support.
- Blacklisted on some watchdog portals;
- Limited functionality of the mobile casino;
- The bonus is sticky;
- Too low withdrawal limit - €5000.
OrientXpress Casino opened in 2016. It is operated by Equinox Dynamic N.V. and holds the license from the Government of Curacao. They are also both blacklisted and approved by several reputable gambling portals. Does it make them… applisted? Or blackproved?
The opinions are divided on this one. Some portals blacklist them, some approve. Does it make them… applisted? Or blackproved?
The main problem users have with it are unclear (or missing altogether) bonus terms. We’ll see about that. There were also reasons to consider their NetEnt games being pirated. Keep that in mind while playing in this casino.
In general, the website looks quite cool. It is themed around the “luxury train”, it features seamless instant play lobby and convenient navigation. You can use the website in 10 different languages. WOW! Nothing bad to say about it and they even have filters by software providers (we admit we have a weakness for those).
Customer Support: You can reach the support through live chat, email, and phone line. The Support Team is ready to help you 24/7, and they do know a few languages, so you don’t need a Magic 8-Ball for answers.
Banking: The banking options are pretty diverse: Skrill, Neteller, credit cards, Giropay, Sofort, Paysafecard, and a couple more. The minimum withdrawal is set to €100, regardless of the method. This limit isn’t as sad as the maximum one - €5000 per month. It’s too strict. They state the withdrawal period is 1 business day for most of the methods, and it’s pretty fast.
Software and Game Variety
The games at OrientXpress Casino are provided by several developers, such as NetEnt, Playson, Play’n’Go, GameArt, NextGen, and several others. Overall, it’s a nice mix of popular and small software providers, with up to 900 titles in the library:
- Slots: Gonzo’s Quest, Starburst, Aztec Treasures, Dracula’s Family;
- Jackpot games: Book of Tattoo, Cosa Nostra, Crazy Bot;
- Table/card games: roulette, blackjack, baccarat;
- Video Poker: Deuces Wild, Jacks or Better, Joker Poker;
- Specialty games: scratch cards, keno, bingo, wheel of fortune.
Mobile and Live Games
Mobile version of OrientXpress Casino works and that is the only advantage of it. You will find only two game categories in the mobile casino - table games and slots. These games run fine and there’s still a good choice of them. The navigation of the mobile version leaves much to be desired.
Live games are presented with great diversity. Here you can play different versions of roulette, blackjack, baccarat, and Golden Ball.
Bonuses and Promotions
The Welcome bonus at OrientXpress Casino is a 250% first deposit match, up to €500. You can get more if you are a high-roller. Depositing more than €500 gives you a 100% bonus, up to €2000. The wagering requirements for both bonuses are pretty high - x30 on the bonus plus deposit amount. That’s not the worst part though - the bonus is a sticky one and can’t be withdrawn. The bonus terms don’t tell you much, so you’d better ask all the questions to Support.
The bonus terms do an excellent job at telling you almost nothing about the bonus.
They have other promos as well, like VIP program, happy hours, extra deposit bonuses on certain payment methods, and so on. Be sure to check them out.