Other than that, the casino offers a decent and diverse game library powered by NetEnt, Quickspin, Microgaming, and two dozens more developers. Everything else is not so cool. They have some issues with their banking and have no phone support. The Welcome Bonus is also catchy. You will get a tiny 100% match bonus up to €50 on your first deposit. However, the bonus is sticky, and you’ll have to wager the bonus 50 times (100 times in certain cases) before withdrawing the winnings. Meh...
O’Reels Casino is one of the latest Progress Play casinos, founded in 2017. They are licensed by the UK Gambling Commission and Malta Gaming Authority, which is a good mark of their fairness. The casino also implemented 128-bit SSL encryption to turn all the information sent to the casino into unreadable codes.
They didn’t even try to add some personality or, at least, something that could make them recognizable.
The website looks just like any other casino from this group. The only thing that makes them different is their logo. They didn’t even try to add some personality or, at least, something that could make them recognizable. The website supports three languages: English, German, and Swedish.
Customer Support: The support service is more or less okay. You can get in touch with their agents round-the-clock via live chat and email. However, phone support would be a great addition to their service.
Banking: All the important information about payouts can be found on a separate “Withdrawals” page. The list of the available payout options includes credit cards, Skrill, Neteller, Euteller, Paysafecard, Trustly, QiWi, WebMoney, and Bank Transfer.
Everything else related to their withdrawal policy is not so cool. The pending period takes 3 days, the processing time is 1 day so that you’ll get your funds in 4 days, at best. The casino also set several low withdrawal limits - €3.000 per week and €6.000 per month. When it comes to the jackpot winnings, you’ll be able to withdraw up to €30.000 per month.
As a member of ProgressPlay Group, O’Reels Casino has a strict inactive account policy for UK players. If your account remains inactive for over a 6-months period, then the casino will charge 10% of your balance each month.
Software and Game Variety
O’Reels Casino features a decent game library, which contains around 500 games from 25 different software developers. These include NetEnt, Microgaming, NextGen, ELK, Iron Dog, Quickspin, and many other providers. This automatically means that their game collection is really diverse. Just have a look at some of their game titles:
- Slots: Game of Thrones, Starburst, Gonzo’s Quest, Thunderstruck II;
- Jackpots: Tunzamunni, Cash Splash, Fruit Fiesta, King Cashalot;
- Table Games: Roulette, Blackjack, Odd One In, Craps, Six Shooter;
- Video Poker: Deuces Wild, Jacks or Better, Louisiana Double Poker;
- Casual Games: Germinator, Keno, Epic Gems, Boss The Lotto, Bingo.
O'Reels Mobile and Live Games
The selection of live games at O’Reels Casino is not as diverse as you might expect. However, you’ll find many variations of Roulette and Blackjack.
The selection of live games at O’Reels Casino is not as diverse as you might expect.
If you prefer using smartphones or tablets rather than computers, then you can open the casino right in your mobile browser and start playing. You don’t even have to download any extra software.
Bonuses and Promotions
As they say, all that glitters is not gold. At first sight, you might find the Welcome Bonus at O’Reels rather promising. It covers your first three deposits:
- First Deposit: a 100% match bonus up to €50 plus 50 free spins on Starburst;
- Second: a 100% match up to €200 plus 25 free spins on Starburst;
- Third: a 50% match up to €350 plus 25 more spins on Starburst.
When you get to the bonus terms, the bonus stops looking so attractive and starts looking tricky. First of all, the bonus itself is sticky, meaning it’ll be deducted from your balance upon the withdrawal, just like at Irish Luck Casino.
Next, you will have to wager the bonus amount 50 times before withdrawing any winnings. More than that, players from certain countries will have to wager it 100 times. There’s also a bet limit - €5 per game round - which decreases to a ridiculous €2 if your deposit is made through Skrill or Neteller.